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How familiar are you with the following functions of the Office for Dispute Resolution (ODR)?

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* 1. ConsultLine

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* 2. Mediation

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* 3. IEP Facilitation

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* 4. Dispute Resolution Skills Training

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* 5. How did you initially hear about the Office for Dispute Resolution?

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* 6. Are you familiar with the Office for Dispute Resolution's ConsultLine?

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* 7. How did you initially hear about ConsultLine?

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* 8. Are you familiar with the Mediation process?

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* 9. How did you initially hear about the Mediation procedures?

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* 10. Are you familiar with the Office for Dispute Resolution's IEP Facilitation services?

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* 11. How did you initially hear about the IEP Faciliation services?

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* 12. What type of informational material are you most likely to pass on to others?

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* 13. How do you prefer to receive your information?

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* 14. How often do you use a computer to access information? (includes web and email)

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* 15. Have you ever contacted staff at the Office for Dispute Resolution?

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* 16. If yes, how did you initially contact ODR?

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* 17. What do you like most about the services provided by the Office for Dispute Resolution?

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* 18. How can we improve the Office for Dispute Resolution's communications with families?

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* 19. How can we improve the Office for Dispute Resolution's communications with school district staff?

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* 20. Please check the category you represent:

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