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RKY CAMP - Outdoor Centre Survey

 

1. Was this your first time at RKY Camp?

Was this your first time at RKY Camp?   1. Yes

2. No

2. What type of group did you attend RKY Camp with?

What type of group did you attend RKY Camp with?   1. School Visit	2. Adult Weekend	3. Family Camp
Other (please specify)

*

3. Please check one number on each scale to tell us your group/school's satisfaction of each item.

	Not Satisfied		Satisfied		Very Satisfied
1. Pre-visit Communication - (were you prepared adequately for the experience?)	*Please check one number on each scale to tell us your group/school's satisfaction of each item. 1. Pre-visit Communication - (were you prepared adequately for the experience?) Not Satisfied	1. Pre-visit Communication - (were you prepared adequately for the experience?)	1. Pre-visit Communication - (were you prepared adequately for the experience?) Satisfied	1. Pre-visit Communication - (were you prepared adequately for the experience?)	1. Pre-visit Communication - (were you prepared adequately for the experience?) Very Satisfied
2. Date availability	2. Date availability Not Satisfied	2. Date availability	2. Date availability Satisfied	2. Date availability	2. Date availability Very Satisfied
3. Programs available(canoeing, kayaking)	3. Programs available(canoeing, kayaking) Not Satisfied	3. Programs available(canoeing, kayaking)	3. Programs available(canoeing, kayaking) Satisfied	3. Programs available(canoeing, kayaking)	3. Programs available(canoeing, kayaking) Very Satisfied
4. Organization of visit	4. Organization of visit Not Satisfied	4. Organization of visit	4. Organization of visit Satisfied	4. Organization of visit	4. Organization of visit Very Satisfied
5. Site Maintenance	5. Site Maintenance Not Satisfied	5. Site Maintenance	5. Site Maintenance Satisfied	5. Site Maintenance	5. Site Maintenance Very Satisfied

4. Overall Impression of Site, Facilities and Equipment

	Needs Improvement	Somewhat Satisfied	Satisfied	Great!
1. Cabins	*Overall Impression of Site, Facilities and Equipment 1. Cabins Needs Improvement	1. Cabins Somewhat Satisfied	1. Cabins Satisfied	1. Cabins Great!
2. Program Areas	2. Program Areas Needs Improvement	2. Program Areas Somewhat Satisfied	2. Program Areas Satisfied	2. Program Areas Great!
3. Washroom Facilities	3. Washroom Facilities Needs Improvement	3. Washroom Facilities Somewhat Satisfied	3. Washroom Facilities Satisfied	3. Washroom Facilities Great!

Comment (please specify)

5. During the visit, how would you rate the cleanliness of the site?

	Clean	Needs some work	Unsatisfied
Washrooms	*During the visit, how would you rate the cleanliness of the site? Washrooms Clean	Washrooms Needs some work	Washrooms Unsatisfied
Cabins	Cabins Clean	Cabins Needs some work	Cabins Unsatisfied
Dinning Hall	Dinning Hall Clean	Dinning Hall Needs some work	Dinning Hall Unsatisfied

Other (please specify)

6. Impression of the safety practices of the following:

	Needs Improvement	Somewhat Unsatisfied	Satisfied	Somewhat Satisfied	Very Satisfied
Cabins	*Impression of the safety practices of the following: Cabins Needs Improvement	Cabins Somewhat Unsatisfied	Cabins Satisfied	Cabins Somewhat Satisfied	Cabins Very Satisfied
Program areas (waterfront)	Program areas (waterfront) Needs Improvement	Program areas (waterfront) Somewhat Unsatisfied	Program areas (waterfront) Satisfied	Program areas (waterfront) Somewhat Satisfied	Program areas (waterfront) Very Satisfied
Equipment	Equipment Needs Improvement	Equipment Somewhat Unsatisfied	Equipment Satisfied	Equipment Somewhat Satisfied	Equipment Very Satisfied
Food/ and Food Services	Food/ and Food Services Needs Improvement	Food/ and Food Services Somewhat Unsatisfied	Food/ and Food Services Satisfied	Food/ and Food Services Somewhat Satisfied	Food/ and Food Services Very Satisfied
Maintenance of Site	Maintenance of Site Needs Improvement	Maintenance of Site Somewhat Unsatisfied	Maintenance of Site Satisfied	Maintenance of Site Somewhat Satisfied	Maintenance of Site Very Satisfied

Other (please specify)

7. Did you enjoy the food prepared, and served to your group/school?

	Not Satisfied	Satisfied	Loved it!
1. Type (the meal)	*Did you enjoy the food prepared, and served to your group/school? 1. Type (the meal) Not Satisfied	1. Type (the meal) Satisfied	1. Type (the meal) Loved it!
2. Quality	2. Quality Not Satisfied	2. Quality Satisfied	2. Quality Loved it!
3. Quantity	3. Quantity Not Satisfied	3. Quantity Satisfied	3. Quantity Loved it!

Overall service and satisfaction

8. What meals were prepared for you during your visit?

What meals were prepared for you during your visit?   Breakfast
Lunch
Dinner
Snack

9. How would you rate the RKY Staff members during your stay?

How would you rate the RKY Staff members during your stay?   Approachable and polite Very enthusiastic and interacted with group well Happy and Helpful Inappropriate with group Unorganized, and unsure of the programs Unfocused at the task/programs ahead

10. Will you be returning for future RKY Outdoor Centre experiences/visits?

Will you be returning for future RKY Outdoor Centre experiences/visits?   Yes No

If No, Why?

11. Would you recommenend the RKY Outdoor Centre to others?

Would you recommenend the RKY Outdoor Centre to others?   Yes No

In No, Why?

12. What were some of the highlights from your experience?

What were some of the highlights from your experience?

13. What are some things that we can do to make your experience even better?

What are some things that we can do to make your experience even better?

14. Any additional comments?

Any additional comments?