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Member Survey 2020

We are grateful to our members for their support this year. Thetncard is now 7 months old so we would love your feedback on how you're finding the scheme and how we can improve, to serve you and our town better.

1.How long have you been a member?(Required.)
2.How did you purchase membership?(Required.)
3.Where do you live?(Required.)
4.What is your gender?(Required.)
5.What is your age?(Required.)
6.Why did you join thetncard?(Required.)
7.How frequently do you use your membership?(Required.)
8.Which rewards do you enjoy?(Required.)
9.How would you rate member rewards generally?(Required.)
10.Which type of reward do you prefer?(Required.)
11.How often do you visit our directory?(Required.)
12.How user friendly do you find our website?(Required.)
13.How user friendly do you find our app?(Required.)
14.How would you rate membership value for money (£20 a year)?(Required.)
15.How do you feel about rolling membership?(Required.)
16.Overall, how satisfied are you with thetncard?(Required.)
17.Are you likely to renew membership next year?
18.How can we improve thetncard for members?
19.Which businesses would you love to see join thetncard?
20.Is there anything you'd like to tell us?
Thank you for completing our survey.  

All responses as confidential and will shape the direction of thetncard over the months ahead.
Please continue to spread the word to friends and family, and your favourite local businesses!

If you have any questions or concerns you can reach us at info@thetncard.com.