The Rockefeller (Hermosa Beach & Manhattan Beach) Customer Feedback Form Question Title * 1. Name: Question Title * 2. At what email address would you like to be contacted? Question Title * 3. What is your age? 18 to 24 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 75 or older Question Title * 4. What City do you live in? Hermosa Beach Manhattan Beach Redondo Beach Torrance El Segundo Other - California I'm visiting from another state Question Title * 5. What is your gender? Female Male Question Title * 6. Which Rockefeller location did you visit? Hermosa Beach Rockefeller Manhattan Beach Rockefeller Question Title * 7. What time did you visit us? Brunch Late Lunch Early Dinner / Happy Hour Dinner Later Evening Question Title * 8. Did the server greet you in the first 5 minutes? Yes No We were greeted by someone else when we sat in the first 5 minutes Question Title * 9. Was the server knowledgeable? Yes No Question Title * 10. Do you remember your servers name? (if not leave blank) Question Title * 11. How was the feel of the restaurant? Perfect Good Could Use Work Poor Music Music Perfect Music Good Music Could Use Work Music Poor Lighting Lighting Perfect Lighting Good Lighting Could Use Work Lighting Poor Decor Decor Perfect Decor Good Decor Could Use Work Decor Poor Professionalism Professionalism Perfect Professionalism Good Professionalism Could Use Work Professionalism Poor Temperature Temperature Perfect Temperature Good Temperature Could Use Work Temperature Poor Cleanliness Cleanliness Perfect Cleanliness Good Cleanliness Could Use Work Cleanliness Poor Question Title * 12. We'd love some feedback on the Menu... Perfect Good Needs Work Poor Menu Offering Menu Offering Perfect Menu Offering Good Menu Offering Needs Work Menu Offering Poor Dinner Choices Dinner Choices Perfect Dinner Choices Good Dinner Choices Needs Work Dinner Choices Poor Happy Hour Choices Happy Hour Choices Perfect Happy Hour Choices Good Happy Hour Choices Needs Work Happy Hour Choices Poor Brunch Choices Brunch Choices Perfect Brunch Choices Good Brunch Choices Needs Work Brunch Choices Poor Question Title * 13. Do you think we should put more traditional dinner entrees on our menu? Yes No Not sure Question Title * 14. Can you tell us what you ordered? Item: Item: Item: Item: Item: Question Title * 15. Did the food come out correctly and on time? Yes No Other (please specify) Question Title * 16. How was your meal overall? Great, loved it. Pretty good. Filled me up, but average. Just Okay. I wouldn't recommend to my friend. Not very good. Question Title * 17. Any ideas that you'd like to see on the menu? Any changes? Question Title * 18. How did you first hear about us? Been coming here forever Friend / Worth of Mouth Local print Online Article Social Media Other (please specify) Question Title * 19. How is the Rockefeller best characterized in your opinion? Family Restaurant Casual Dinner House Great Happy Hour Spot Brunch Hangout Burger Shop Gastropub Question Title * 20. Where else do you like to dine in the South Bay? Question Title * 21. What restaurants do you think we're similar to, or compete with us for your business in the South Bay? Question Title * 22. One idea to make us better would be ... Question Title * 23. If we wanted to tell you about a new menu item or a new promotion, what is the BEST way to reach you? Social Media (Facebook/Twitter/Instagram) Website (www.eatrockefeller.com) Yelp Search Engine (Google, Yahoo, Etc.) In-House Marketing (Flyers, Chalkboards, Servers, etc.) Email Print Ads in local publications Other (please specify) Question Title * 24. General Comments. We'd love all your feedback! Question Title * 25. Would you recommend us to your friends? Yes No Already Have Thank you so much for the time you've taken -- we really appreciate it. Looking forward to serving you soon. The Rockefeller Done