Surf Coast Business Barometer Survey 2018 1. About your business Question Title * 1. Which of the following ANZSIC industry classifications best describes your business? 1. Agriculture, Forestry & Fishing (including farming, fruit growing, poultry, aquaculture, and support services for these industries) 2. Arts and Recreation (including gambling, yoga, sporting facilities, creative and performing arts) 3. Manufacturing (including food, beverage, machinery, equipment, and furniture manufacturing) 4. Professional, Scientific & Technical Services (including computer systems design) 5. Construction (including building, heavy, and civil construction and construction services) 6. Wholesale Trade (including grocery, liquor, timber, hardware, appliances, machinery, parts and motor vehicles, transport) 7. Retail Trade (including food, clothing, fuel, furniture, appliances, pharmacy, motor vehicle, garden supplies) 8. Accommodation & Food Services (including cafes, restaurants, hotels, motels, take-away food, clubs) 9. Administration & support Services (including travel agency, building cleaning, pest control and other admin) 10. Health Care & Social assistance 11. Financial & Insurance Services (including banking, finance, insurance, and superannuation services) 12. Rental, Hiring, & Real Estate Services (including equipment hire and real estate services) Other (please specify) OK Question Title * 2. Business Location - which locality do you primarily operate your business from? Torquay Jan Juc Bellbrae Anglesea Aireys Inlet Fairhaven Lorne Winchelsea Deans Marsh Other (please specify) OK Question Title * 3. What is the main reason you chose to run your business from the Surf Coast? Lifestyle Access to customers and clients Friends and Family Cost of doing business Tourist trade Proximity to Melbourne Proximity to Geelong Access to infrastructure Other (please specify) OK Question Title * 4. Are you a home based business? Yes No (skip next question) OK Question Title * 5. Are you planning to relocate to a separate commercial premise in the next 2 years? Yes No Unsure OK Question Title * 6. How long have you been operating your business? Less than 1 year 1-2 years 2-5 years 5-10 years More than 10 years OK Question Title * 7. How has your business performed over the LAST 12 months relative to the previous 12 months? 0% - 15% 16% - 30% 31% - 60% 61% - 90% 91% - or greater Increase Increase 0% - 15% Increase 16% - 30% Increase 31% - 60% Increase 61% - 90% Increase 91% - or greater Decrease Decrease 0% - 15% Decrease 16% - 30% Decrease 31% - 60% Decrease 61% - 90% Decrease 91% - or greater Comment (optional) OK Question Title * 8. How has your business performed over the Peak Summer (Dec, Jan, Feb) months relative to the previous summer? 0% - 15% 16% - 30% 31% - 60% 61% - 90% 91% - or greater Increase Increase 0% - 15% Increase 16% - 30% Increase 31% - 60% Increase 61% - 90% Increase 91% - or greater Decrease Decrease 0% - 15% Decrease 16% - 30% Decrease 31% - 60% Decrease 61% - 90% Decrease 91% - or greater Comment (optional) OK Question Title * 9. How do you believe your business will perform in the NEXT 12 months compared with the last 12 months? Much weaker Somewhat weaker About the same Somewhat stronger Much stronger Comment (optional) OK Question Title * 10. Please identify how the following issues impacted on your business operations in the PAST 12 months? Very Positively Positively No Impact Negatively Very Negatively Access to finance Access to finance Very Positively Access to finance Positively Access to finance No Impact Access to finance Negatively Access to finance Very Negatively Industrial relations Industrial relations Very Positively Industrial relations Positively Industrial relations No Impact Industrial relations Negatively Industrial relations Very Negatively Staff attraction/retention Staff attraction/retention Very Positively Staff attraction/retention Positively Staff attraction/retention No Impact Staff attraction/retention Negatively Staff attraction/retention Very Negatively Australian dollar Australian dollar Very Positively Australian dollar Positively Australian dollar No Impact Australian dollar Negatively Australian dollar Very Negatively Government Policy Government Policy Very Positively Government Policy Positively Government Policy No Impact Government Policy Negatively Government Policy Very Negatively Global economic conditions Global economic conditions Very Positively Global economic conditions Positively Global economic conditions No Impact Global economic conditions Negatively Global economic conditions Very Negatively NBN (National Broadband Network) NBN (National Broadband Network) Very Positively NBN (National Broadband Network) Positively NBN (National Broadband Network) No Impact NBN (National Broadband Network) Negatively NBN (National Broadband Network) Very Negatively Increased energy costs Increased energy costs Very Positively Increased energy costs Positively Increased energy costs No Impact Increased energy costs Negatively Increased energy costs Very Negatively Seasonality Seasonality Very Positively Seasonality Positively Seasonality No Impact Seasonality Negatively Seasonality Very Negatively Other (please specify) OK Question Title * 11. Do you plan to investment in building, technology, plant equipment in your business in the COMING 12 months? Yes No Unsure OK Question Title * 12. How many people does the business currently employ in the Surf Coast? Full time Part time Casual Owner/Operator TOTAL OK Question Title * 13. One year ago how many people did the business employ in the Surf Coast? As above (No change) Full time Part time Casual Owner/ Operator TOTAL OK Question Title * 14. Do you expect any change in the number of employees over the NEXT year? Yes (Please complete table) No Unsure OK Question Title * 15. If you answered yes to above - How many? Full time Part time Casual TOTAL OK Question Title * 16. Are you currently having, or have you had, difficulty in filling job vacancies in your over the SUMMER months? Yes No (Skip question 18) OK Question Title * 17. Are you currently having, or have you had, difficulty in filling job vacancies in your business in the LAST 12 months? Yes No ( skip question 18) OK Question Title * 18. What types of positions are most difficult to fill? (Please select all that apply). Clerical and administrative workers Community and personal service workers Labourers Machinery operators & drivers Manager Professionals Sales workers Technicians and trade workers Hospitality Staff Other (please specify) OK Question Title * 19. Does your business generate sales through the internet? Yes No OK Question Title * 20. Pick one digital product your business uses the most to assist in business operations? App software blog Cloud computing Ebay Email marketing Facebook Instagram LinkedIn Online adverts Skype Twitter Video conferencing Website YouTube None Other (please specify) OK Question Title * 21. What other digital products does your business use to assist in business operations? App software blog Cloud computing Ebay Email marketing Facebook Instagram LinkedIn Online adverts Skype Twitter Video conferencing Website YouTube None Other (please specify) OK Question Title * 22. Of these digital products which one are you most unfamiliar with? App software Blog Cloud computing Ebay Email marketing Facebook Instagram LinkedIn Online adverts Skype Twitter Video conferencing Website YouTube None Other (please specify) OK Question Title * 23. Would your business benefit from further training in any of the following?(Please select all that apply). App software Blog Cloud computing Ebay Email marketing Facebook Instagram LinkedIn Online adverts Skype Twitter Video conferencing Website YouTube None Other (please specify) OK Question Title * 24. Which of the following barriers prevent your business from expanding its online presence and digital business activity? (Please select all that apply). Lack of customer demand or readiness Lack of information and training or technological expertise in the business Lack of or insufficient internet connection (speed, bandwidth or reliability) Security concerns The cost of implementing a new system The cost outweighs the benefit The time and effort of implementing a new system None Other (please specify) OK Question Title * 25. Approximately what percentage of goods and services for your business are purchased from the following regions? (must equal 100%) Surf Coast Shire Greater Geelong Region Melbourne Metropolitan Region Other OK Question Title * 26. Are you a member of any networking groups? Yes OK Question Title * 27. Which one/s OK Question Title * 28. Would you be interested in belonging to a Business directory that supports and promotes local businesses in the Surf Coast and surrounding areas.The aim would be to develop community relationships and providing online services for advertising and engagement. Yes No OK Question Title * 29. If you have any other comments, please include them in the space provided. Thank you for taking the time to complete this survey – your time and effort is greatly appreciated. OK Survey EndPlease leave your email address to receive an email alert on the day the report is released. Your privacy is important and your email address will NOT be used for any other purpose other than for survey notifications. OK Question Title * 30. Contact details Name Business Email Contact number OK If you have any questions or issues regarding the survey, please contactGretchen Gibsonbusiness@surfcoast.vic.gov.auPO Box 350, Torquay, 32285261 0584Privacy statementPrivacy Statement: The Surf Coast Shire Council considers that the responsible handling of personal information is a key aspect of democratic governance, and is strongly committed to protecting an individual's right to privacy. Council will comply with the Information Privacy Principles as set out in the Privacy and Data Protection Act 2014. The information will be used for the primary purpose it was collected or any related purpose for which the individual would reasonably expect Council to use or disclose the information. The information will not be disclosed to any other party unless Council is required to do so by law. OK DONE
