Staffing Services State Purchase Contract - User Survey (VGPB web site)

VGPB Website

The following survey questions have been developed to rate the performance of the master vendors in providing their services under the staffing services state purchase contract. The survey should not take more than five minutes to complete.

In completing this survey you will be providing feedback on the performance of the master vendors. This feedback will be provided anonymously back to the master vendors to highlight good performance, but also to highlight areas of improvement.

We encourage you to use the free text boxes to provide further context to your response. Themes from free text will be collated, and some comments may be use verbatim in reporting, however results will be kept anonymous.

Please note for your feedback is considered, please ensure to provide your name, department/agency, email and phone number.

Thank you for your feedback.

Question Title

* 1. Contact Details

Name

Company

Email Address

Phone Number

Question Title

* 2. Which category(s) of the staffing services state purchase contract do you use?

Admin

Specialist

Question Title

* 3. The response time of the master vendor to your request for quote?

	1 Unsatisfactory	2 Need Improvement	3 Meet Expectations	4 Above Expectations	5 Highly Exceeds Expectations	N/A
Adecco	Adecco 1 Unsatisfactory	Adecco 2 Need Improvement	Adecco 3 Meet Expectations	Adecco 4 Above Expectations	Adecco 5 Highly Exceeds Expectations	Adecco N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Clicks	Clicks 1 Unsatisfactory	Clicks 2 Need Improvement	Clicks 3 Meet Expectations	Clicks 4 Above Expectations	Clicks 5 Highly Exceeds Expectations	Clicks N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Dixon	Dixon 1 Unsatisfactory	Dixon 2 Need Improvement	Dixon 3 Meet Expectations	Dixon 4 Above Expectations	Dixon 5 Highly Exceeds Expectations	Dixon N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Hays	Hays 1 Unsatisfactory	Hays 2 Need Improvement	Hays 3 Meet Expectations	Hays 4 Above Expectations	Hays 5 Highly Exceeds Expectations	Hays N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Hoban	Hoban 1 Unsatisfactory	Hoban 2 Need Improvement	Hoban 3 Meet Expectations	Hoban 4 Above Expectations	Hoban 5 Highly Exceeds Expectations	Hoban N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Hudson	Hudson 1 Unsatisfactory	Hudson 2 Need Improvement	Hudson 3 Meet Expectations	Hudson 4 Above Expectations	Hudson 5 Highly Exceeds Expectations	Hudson N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Randstad	Randstad 1 Unsatisfactory	Randstad 2 Need Improvement	Randstad 3 Meet Expectations	Randstad 4 Above Expectations	Randstad 5 Highly Exceeds Expectations	Randstad N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Talent	Talent 1 Unsatisfactory	Talent 2 Need Improvement	Talent 3 Meet Expectations	Talent 4 Above Expectations	Talent 5 Highly Exceeds Expectations	Talent N/A
If you have scored the master vendor a 1 or 2, please provide your reasons

Question Title

* 4. The suitability of candidates being offered by the master vendors?

	1 Unsatisfactory	2 Need Improvement	3 Meet Expectations	4 Above Expectations	5 Highly Exceeds Expectations	N/A
Adecco	Adecco 1 Unsatisfactory	Adecco 2 Need Improvement	Adecco 3 Meet Expectations	Adecco 4 Above Expectations	Adecco 5 Highly Exceeds Expectations	Adecco N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Clicks	Clicks 1 Unsatisfactory	Clicks 2 Need Improvement	Clicks 3 Meet Expectations	Clicks 4 Above Expectations	Clicks 5 Highly Exceeds Expectations	Clicks N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Dixon	Dixon 1 Unsatisfactory	Dixon 2 Need Improvement	Dixon 3 Meet Expectations	Dixon 4 Above Expectations	Dixon 5 Highly Exceeds Expectations	Dixon N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Hays	Hays 1 Unsatisfactory	Hays 2 Need Improvement	Hays 3 Meet Expectations	Hays 4 Above Expectations	Hays 5 Highly Exceeds Expectations	Hays N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Hoban	Hoban 1 Unsatisfactory	Hoban 2 Need Improvement	Hoban 3 Meet Expectations	Hoban 4 Above Expectations	Hoban 5 Highly Exceeds Expectations	Hoban N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Hudson	Hudson 1 Unsatisfactory	Hudson 2 Need Improvement	Hudson 3 Meet Expectations	Hudson 4 Above Expectations	Hudson 5 Highly Exceeds Expectations	Hudson N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Randstad	Randstad 1 Unsatisfactory	Randstad 2 Need Improvement	Randstad 3 Meet Expectations	Randstad 4 Above Expectations	Randstad 5 Highly Exceeds Expectations	Randstad N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Talent	Talent 1 Unsatisfactory	Talent 2 Need Improvement	Talent 3 Meet Expectations	Talent 4 Above Expectations	Talent 5 Highly Exceeds Expectations	Talent N/A
If you have scored the master vendor a 1 or 2, please provide your reasons

Question Title

* 5. The response time of the master vendor to your any queries that you have raised?

	1 Unsatisfactory	2 Need Improvement	3 Meet Expectations	4 Above Expectations	5 Highly Exceeds Expectations	N/A
Adecco	Adecco 1 Unsatisfactory	Adecco 2 Need Improvement	Adecco 3 Meet Expectations	Adecco 4 Above Expectations	Adecco 5 Highly Exceeds Expectations	Adecco N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Clicks	Clicks 1 Unsatisfactory	Clicks 2 Need Improvement	Clicks 3 Meet Expectations	Clicks 4 Above Expectations	Clicks 5 Highly Exceeds Expectations	Clicks N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Dixon	Dixon 1 Unsatisfactory	Dixon 2 Need Improvement	Dixon 3 Meet Expectations	Dixon 4 Above Expectations	Dixon 5 Highly Exceeds Expectations	Dixon N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Hays	Hays 1 Unsatisfactory	Hays 2 Need Improvement	Hays 3 Meet Expectations	Hays 4 Above Expectations	Hays 5 Highly Exceeds Expectations	Hays N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Hoban	Hoban 1 Unsatisfactory	Hoban 2 Need Improvement	Hoban 3 Meet Expectations	Hoban 4 Above Expectations	Hoban 5 Highly Exceeds Expectations	Hoban N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Hudson	Hudson 1 Unsatisfactory	Hudson 2 Need Improvement	Hudson 3 Meet Expectations	Hudson 4 Above Expectations	Hudson 5 Highly Exceeds Expectations	Hudson N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Randstad	Randstad 1 Unsatisfactory	Randstad 2 Need Improvement	Randstad 3 Meet Expectations	Randstad 4 Above Expectations	Randstad 5 Highly Exceeds Expectations	Randstad N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Talent	Talent 1 Unsatisfactory	Talent 2 Need Improvement	Talent 3 Meet Expectations	Talent 4 Above Expectations	Talent 5 Highly Exceeds Expectations	Talent N/A
If you have scored the master vendor a 1 or 2, please provide your reasons

Question Title

* 6. The accuracy of invoicing from the master vendor?

	1 Unsatisfactory	2 Need Improvement	3 Meet Expectations	4 Above Expectations	5 Highly Exceeds Expectations	N/A
Adecco	Adecco 1 Unsatisfactory	Adecco 2 Need Improvement	Adecco 3 Meet Expectations	Adecco 4 Above Expectations	Adecco 5 Highly Exceeds Expectations	Adecco N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Clicks	Clicks 1 Unsatisfactory	Clicks 2 Need Improvement	Clicks 3 Meet Expectations	Clicks 4 Above Expectations	Clicks 5 Highly Exceeds Expectations	Clicks N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Dixon	Dixon 1 Unsatisfactory	Dixon 2 Need Improvement	Dixon 3 Meet Expectations	Dixon 4 Above Expectations	Dixon 5 Highly Exceeds Expectations	Dixon N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Hays	Hays 1 Unsatisfactory	Hays 2 Need Improvement	Hays 3 Meet Expectations	Hays 4 Above Expectations	Hays 5 Highly Exceeds Expectations	Hays N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Hoban	Hoban 1 Unsatisfactory	Hoban 2 Need Improvement	Hoban 3 Meet Expectations	Hoban 4 Above Expectations	Hoban 5 Highly Exceeds Expectations	Hoban N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Hudson	Hudson 1 Unsatisfactory	Hudson 2 Need Improvement	Hudson 3 Meet Expectations	Hudson 4 Above Expectations	Hudson 5 Highly Exceeds Expectations	Hudson N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Randstad	Randstad 1 Unsatisfactory	Randstad 2 Need Improvement	Randstad 3 Meet Expectations	Randstad 4 Above Expectations	Randstad 5 Highly Exceeds Expectations	Randstad N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Talent	Talent 1 Unsatisfactory	Talent 2 Need Improvement	Talent 3 Meet Expectations	Talent 4 Above Expectations	Talent 5 Highly Exceeds Expectations	Talent N/A
If you have scored the master vendor a 1 or 2, please provide your reasons

Question Title

* 7. The master vendor ability to address any issues that you have raised?

	1 Unsatisfactory	2 Need Improvement	3 Meet Expectations	4 Above Expectations	5 Highly Exceeds Expectations	N/A
Adecco	Adecco 1 Unsatisfactory	Adecco 2 Need Improvement	Adecco 3 Meet Expectations	Adecco 4 Above Expectations	Adecco 5 Highly Exceeds Expectations	Adecco N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Clicks	Clicks 1 Unsatisfactory	Clicks 2 Need Improvement	Clicks 3 Meet Expectations	Clicks 4 Above Expectations	Clicks 5 Highly Exceeds Expectations	Clicks N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Dixon	Dixon 1 Unsatisfactory	Dixon 2 Need Improvement	Dixon 3 Meet Expectations	Dixon 4 Above Expectations	Dixon 5 Highly Exceeds Expectations	Dixon N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Hays	Hays 1 Unsatisfactory	Hays 2 Need Improvement	Hays 3 Meet Expectations	Hays 4 Above Expectations	Hays 5 Highly Exceeds Expectations	Hays N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Hoban	Hoban 1 Unsatisfactory	Hoban 2 Need Improvement	Hoban 3 Meet Expectations	Hoban 4 Above Expectations	Hoban 5 Highly Exceeds Expectations	Hoban N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Hudson	Hudson 1 Unsatisfactory	Hudson 2 Need Improvement	Hudson 3 Meet Expectations	Hudson 4 Above Expectations	Hudson 5 Highly Exceeds Expectations	Hudson N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Randstad	Randstad 1 Unsatisfactory	Randstad 2 Need Improvement	Randstad 3 Meet Expectations	Randstad 4 Above Expectations	Randstad 5 Highly Exceeds Expectations	Randstad N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Talent	Talent 1 Unsatisfactory	Talent 2 Need Improvement	Talent 3 Meet Expectations	Talent 4 Above Expectations	Talent 5 Highly Exceeds Expectations	Talent N/A
If you have scored the master vendor a 1 or 2, please provide your reasons

Question Title

* 8. The overall performance of the master vendor?

	1 Unsatisfactory	2 Need Improvement	3 Meet Expectations	4 Above Expectations	5 Highly Exceeds Expectations	N/A
Adecco	Adecco 1 Unsatisfactory	Adecco 2 Need Improvement	Adecco 3 Meet Expectations	Adecco 4 Above Expectations	Adecco 5 Highly Exceeds Expectations	Adecco N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Clicks	Clicks 1 Unsatisfactory	Clicks 2 Need Improvement	Clicks 3 Meet Expectations	Clicks 4 Above Expectations	Clicks 5 Highly Exceeds Expectations	Clicks N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Dixon	Dixon 1 Unsatisfactory	Dixon 2 Need Improvement	Dixon 3 Meet Expectations	Dixon 4 Above Expectations	Dixon 5 Highly Exceeds Expectations	Dixon N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Hays	Hays 1 Unsatisfactory	Hays 2 Need Improvement	Hays 3 Meet Expectations	Hays 4 Above Expectations	Hays 5 Highly Exceeds Expectations	Hays N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Hoban	Hoban 1 Unsatisfactory	Hoban 2 Need Improvement	Hoban 3 Meet Expectations	Hoban 4 Above Expectations	Hoban 5 Highly Exceeds Expectations	Hoban N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Hudson	Hudson 1 Unsatisfactory	Hudson 2 Need Improvement	Hudson 3 Meet Expectations	Hudson 4 Above Expectations	Hudson 5 Highly Exceeds Expectations	Hudson N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Randstad	Randstad 1 Unsatisfactory	Randstad 2 Need Improvement	Randstad 3 Meet Expectations	Randstad 4 Above Expectations	Randstad 5 Highly Exceeds Expectations	Randstad N/A
If you have scored the master vendor a 1 or 2, please provide your reasons
Talent	Talent 1 Unsatisfactory	Talent 2 Need Improvement	Talent 3 Meet Expectations	Talent 4 Above Expectations	Talent 5 Highly Exceeds Expectations	Talent N/A
If you have scored the master vendor a 1 or 2, please provide your reasons

Question Title

* 1. Contact Details

Question Title

* 2. Which category(s) of the staffing services state purchase contract do you use?

Question Title

* 3. The response time of the master vendor to your request for quote?

Question Title

* 4. The suitability of candidates being offered by the master vendors?

Question Title

* 5. The response time of the master vendor to your any queries that you have raised?

Question Title

* 6. The accuracy of invoicing from the master vendor?

Question Title

* 7. The master vendor ability to address any issues that you have raised?

Question Title

* 8. The overall performance of the master vendor?

Question Title

* 9. Any further feedback?