The use of improper spelling, grammar, and punctuation in one email can have a negative impact on the entire organization's image.
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Using abbreviations is okay if you are in a hurry.
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Using all caps is a good way to highlight key points within a document or in a sentence.
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Sending an email instead of having a face-to-face conversation or making a phone call is recommended in difficult-to-discuss or confusing situations.
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Sending funny chain emails and virus warnings is okay if you know the person.
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Selecting the high-priority option at all times will ensure that your email gets the attention it deserves.
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It is illegal for an employer to read your emails without your written consent.
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Using emoticons, such as a smiley face ©, is okay, especially if you are concerned that someone may take your email "the wrong way."
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The subject line should not be too detailed.
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Emails should be brief and to the point.
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Replying to an email is necessary only if the sender requests a reply.
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Having fun while working is important. Therefore, including a funny remark about someone else is okay, as long as the email is sent only to a trusted coworker or friend.
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