GECCU Member Feedback

Question Title

* 1. Overall, how would you rate the quality of your experience?

Very positive

Somewhat positive

Neutral

Somewhat negative

Very negative

Question Title

* 2. How well did we understand your questions and concerns?

Extremely well

Very well

Somewhat well

Not so well

Not at all well

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* 3. How much time did it take us to address your questions and concerns?

Much shorter than expected

Shorter than expected

About what I expected

Longer than expected

Much longer than expected

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* 4. How likely is it that you would recommend this Organization to a friend of colleague

Will not Recommend

Not at all likely

Neither likely nor unlikely

Extremely Likely

Recommend

Question Title

* 5. How well did we resolve your queries/issues?

Very satisfied

Satisfied

Slightly Satisfied

Neither satisfied nor dissatisfied

Slightly Dissatisfied

Extremely dissatisfied

Unresolved

GECCU Member Feedback

Question Title

* 1. Overall, how would you rate the quality of your experience?

Question Title

* 2. How well did we understand your questions and concerns?

Question Title

* 3. How much time did it take us to address your questions and concerns?

Question Title

* 4. How likely is it that you would recommend this Organization to a friend of colleague

Question Title

* 5. How well did we resolve your queries/issues?

Question Title

* 6. Do you have any other comments, questions, or concerns?