Customer Service Survey - Zero Waste Question Title * 1. Name/Organization: Question Title * 2. How did you hear about us? CVSan Website or Email CV Forum Newspaper Pipeline Newsletter in ACI Bill Info on Recycling, Organics & Garbage carts Word of mouth Other (please specify) Question Title * 3. Which staff member(s) did you interact with? (select all that apply) Naomi Jordan Cole Purvi Emmanuel Question Title * 4. This survey is in reference to: Question Title * 5. The printed information (flyer, ad, brochure, etc.) was accurate and informative. Strongly Agree Agree Disagree Strongly Disagree N/A If you disagree, please briefly explain Question Title * 6. The information or services received helped me reduce waste to the landfill. Strongly Agree Agree Disagree Strongly Disagree N/A If you disagree, please briefly explain Question Title * 7. Staff’s response was prompt, professional, courteous, and helpful. Strongly Agree Agree Disagree Strongly Disagree N/A If you disagree, please briefly explain Question Title * 8. Despite challenges with ACI, CVSan staff helped me resolve the issue. Strongly Agree Agree Disagree Strongly Disagree N/A If you disagree, please briefly explain Question Title * 9. How would you rate our overall service? Excellent Good Neutral Fair Poor Question Title * 10. Are there areas we can improve upon? Question Title * 11. Would you like CVSan to respond to your comments? Yes No If yes, please provide contact information: Done