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Customer Service Survey - Zero Waste
1.
Name/Organization:
2.
How did you hear about us?
CVSan Website or Email
CV Forum Newspaper
Pipeline Newsletter in ACI Bill
Info on Recycling, Organics & Garbage carts
Word of mouth
Other (please specify)
3.
Which staff member(s) did you interact with? (select all that apply)
Naomi
Jordan
Cole
Purvi
Emmanuel
4.
This survey is in reference to:
5.
The printed information (flyer, ad, brochure, etc.) was accurate and informative.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
If you disagree, please briefly explain
6.
The information or services received helped me reduce waste to the landfill.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
If you disagree, please briefly explain
7.
Staff’s response was prompt, professional, courteous, and helpful.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
If you disagree, please briefly explain
8.
Despite challenges with ACI, CVSan staff helped me resolve the issue.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
If you disagree, please briefly explain
9.
How would you rate our overall service?
Excellent
Good
Neutral
Fair
Poor
10.
Are there areas we can improve upon?
11.
Would you like CVSan to respond to your comments?
Yes
No
If yes, please provide contact information: