Section I: Access to the Court

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* 1. Finding the courthouse was easy.

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* 2. The forms I needed were clear and easy to understand.

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* 3. I felt safe in the courthouse.

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* 4. The court makes reasonable efforts to remove physical and language barriers to service.

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* 5. I was able to get my court business done in a reasonable amount of time.

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* 6. Court staff paid attention to my needs.

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* 7. I was treated with courtesy and respect.

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* 8. I easily found the courtroom or office I needed.

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* 9. The court's website was useful.

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* 10. The court's hours of operation made it easy for me to do my business.

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