4.1 The Registrar's Office staff member greeted me respectfully and politely.
4.1 The Registrar's Office staff member greeted me respectfully and politely. Strongly Agree
4.1 The Registrar's Office staff member greeted me respectfully and politely. Agree
4.1 The Registrar's Office staff member greeted me respectfully and politely. Neutral
4.1 The Registrar's Office staff member greeted me respectfully and politely. Disagree
4.1 The Registrar's Office staff member greeted me respectfully and politely. Strongly Disagree
4.2 The Registrar's Office staff member displayed professionalism during my interaction.
4.2 The Registrar's Office staff member displayed professionalism during my interaction. Strongly Agree
4.2 The Registrar's Office staff member displayed professionalism during my interaction. Agree
4.2 The Registrar's Office staff member displayed professionalism during my interaction. Neutral
4.2 The Registrar's Office staff member displayed professionalism during my interaction. Disagree
4.2 The Registrar's Office staff member displayed professionalism during my interaction. Strongly Disagree
4.3 The Registrar's Office staff member appeared concerned about my request/problem/issue by listening attentively and asking appropriate questions to better understand my needs.
4.3 The Registrar's Office staff member appeared concerned about my request/problem/issue by listening attentively and asking appropriate questions to better understand my needs. Strongly Agree
4.3 The Registrar's Office staff member appeared concerned about my request/problem/issue by listening attentively and asking appropriate questions to better understand my needs. Agree
4.3 The Registrar's Office staff member appeared concerned about my request/problem/issue by listening attentively and asking appropriate questions to better understand my needs. Neutral
4.3 The Registrar's Office staff member appeared concerned about my request/problem/issue by listening attentively and asking appropriate questions to better understand my needs. Disagree
4.3 The Registrar's Office staff member appeared concerned about my request/problem/issue by listening attentively and asking appropriate questions to better understand my needs. Strongly Disagree
4.4 The Registrar's Office staff member was patient.
4.4 The Registrar's Office staff member was patient. Strongly Agree
4.4 The Registrar's Office staff member was patient. Agree
4.4 The Registrar's Office staff member was patient. Neutral
4.4 The Registrar's Office staff member was patient. Disagree
4.4 The Registrar's Office staff member was patient. Strongly Disagree
4.5 The Registrar's Office staff member was knowledgeable
4.5 The Registrar's Office staff member was knowledgeable Strongly Agree
4.5 The Registrar's Office staff member was knowledgeable Agree
4.5 The Registrar's Office staff member was knowledgeable Neutral
4.5 The Registrar's Office staff member was knowledgeable Disagree
4.5 The Registrar's Office staff member was knowledgeable Strongly Disagree
4.6 I was served in a reasonable period of time.
4.6 I was served in a reasonable period of time. Strongly Agree
4.6 I was served in a reasonable period of time. Agree
4.6 I was served in a reasonable period of time. Neutral
4.6 I was served in a reasonable period of time. Disagree
4.6 I was served in a reasonable period of time. Strongly Disagree
4.7 The Registrar's Office staff member satisfied my request during my initial contact.
4.7 The Registrar's Office staff member satisfied my request during my initial contact. Strongly Agree
4.7 The Registrar's Office staff member satisfied my request during my initial contact. Agree
4.7 The Registrar's Office staff member satisfied my request during my initial contact. Neutral
4.7 The Registrar's Office staff member satisfied my request during my initial contact. Disagree
4.7 The Registrar's Office staff member satisfied my request during my initial contact. Strongly Disagree
4.8 If my request could not be immediately satisfied, the Registrar's Office staff member provided me with the necessary steps needed for resolution and/or provided me with an update until my request was fulfilled.
4.8 If my request could not be immediately satisfied, the Registrar's Office staff member provided me with the necessary steps needed for resolution and/or provided me with an update until my request was fulfilled. Strongly Agree
4.8 If my request could not be immediately satisfied, the Registrar's Office staff member provided me with the necessary steps needed for resolution and/or provided me with an update until my request was fulfilled. Agree
4.8 If my request could not be immediately satisfied, the Registrar's Office staff member provided me with the necessary steps needed for resolution and/or provided me with an update until my request was fulfilled. Neutral
4.8 If my request could not be immediately satisfied, the Registrar's Office staff member provided me with the necessary steps needed for resolution and/or provided me with an update until my request was fulfilled. Disagree
4.8 If my request could not be immediately satisfied, the Registrar's Office staff member provided me with the necessary steps needed for resolution and/or provided me with an update until my request was fulfilled. Strongly Disagree
4.9 Overall, I was satisfied with the service provided by the Registrar's Office.
4.9 Overall, I was satisfied with the service provided by the Registrar's Office. Strongly Agree
4.9 Overall, I was satisfied with the service provided by the Registrar's Office. Agree
4.9 Overall, I was satisfied with the service provided by the Registrar's Office. Neutral
4.9 Overall, I was satisfied with the service provided by the Registrar's Office. Disagree
4.9 Overall, I was satisfied with the service provided by the Registrar's Office. Strongly Disagree