100% of survey complete.

This survey will help the Office of Academic Affairs understand your interaction with the Registrar's Office and the quality of service provided by the office. Your cooperation in completing this survey will help us provide the best possible service to you. This survey is anonymous, so feel free to indicate your candid opinion. Thank you for participating.

* 1. Please select the category that best describes your role in relation to Rust College.

* 2. How often have you interacted with the Registrar's Office?

* 3. What was the reason for your contact with the Registrar's Office? (select all that apply)

* 4. Please indicate your level of satisfaction with the services you received by completing the following statements:

  Strongly Agree Agree Neutral Disagree Strongly Disagree
4.1 The Registrar's Office staff member greeted me respectfully and politely.
4.2 The Registrar's Office staff member displayed professionalism during my interaction.
4.3 The Registrar's Office staff member appeared concerned about my request/problem/issue by listening attentively and asking appropriate questions to better understand my needs.
4.4 The Registrar's Office staff member was patient.
4.5 The Registrar's Office staff member was knowledgeable
4.6 I was served in a reasonable period of time.
4.7 The Registrar's Office staff member satisfied my request during my initial contact.
4.8 If my request could not be immediately satisfied, the Registrar's Office staff member provided me with the necessary steps needed for resolution and/or provided me with an update until my request was fulfilled.
4.9 Overall, I was satisfied with the service provided by the Registrar's Office.