The YMCA in Canada strives to be a world leader in the development of active, healthy children and youth. The experiences your child has in YMCA Preschool Child Care is an important part of their development and a vital part of our commitment to building healthy communities.

By completing this survey, you are helping us to understand if we are meeting your needs, and providing a positive growth experience for your child.

The survey should take 5 - 10 minutes to complete, and there are several spots where you can leave written comments.

* 1. Please choose the centre where your child is registered.

Section A: Overall Impressions

* 2. Overall, how satisfied are you with your YMCA-YWCA Preschool Child Care program?

* 3. How likely are you to recommend YMCA-YWCA Preschool Child Care to a friend, relative or colleague?

Section B: Learning Through Play
The YMCA Playing to Learn child care curriculum is based on the knowledge that play is the primary way all children learn. From birth, infants engage in play behaviours that increase in quality and quantity as the child matures. All aspects of development are advanced through play.

Please rate your satisfaction with the following aspects of your child's "learning through play" in their YMCA-YWCA Preschool Child Care program, where "0" is "not at all satisfied" and "10" is "very satisfied."

* 4. My child has fun at YMCA-YWCA Preschool Child Care

* 5. My child is provided with opportunities to explore their creativity through music and movement, singing songs, dramatic play and art experiences, including using age-appropriate tools such as scissors, pencils, paint brushes, etc., and a variety of other materials (paints, sand, clay, etc.)

* 6. My child is provided with opportunities for physical development through outdoor play, spaces for climbing and walking, as well as developing gross motor skills like jumping and balancing.

* 7. My child is provided with opportunities for the development of fine motor skills like holding a pencil, doing up buttons, working with scissors, etc.

* 8. The YMCA-YWCA Preschool Child Care program supports my child's social development in areas such as following routines and rules, sharing and conflict resolution

* 9. The YMCA-YWCA Preschool Child Care program supports my child's emotional development by helping with age-appropriate ways of dealing with their own emotions and caring for others

* 10. Additional comments on your child's learning experiences

Section C: Your Child's Early Childhood Educators
YMCA-YWCA Preschool Child Care early childhood educators are well-trained and highly committed to the healthy development of children.

Please rate your satisfaction with the following aspects of how your child's educators interact with your child from 0 - 10, where "0" is "not at all satisfied" and "10" is "very satisfied."

* 11. Our family feels welcome at the YMCA-YWCA

* 12. YMCA-YWCA Early Childhood Educators value and respect our family's values, culture and beliefs

* 13. My child is greeted warmly, by name, when she/he arrives in her/his centre home room each day

* 14. YMCA-YWCA Early Childhood Educators treat my child as an individual - they really know my child

* 15. YMCA-YWCA Early Childhood Educators are warm and responsive to the needs of my child

* 16. YMCA-YWCA Early Childhood Educators are respectful and inclusive of everyone in the centre - children, parents and other staff

* 17. Additional comments on your YMCA-YWCA Early Childhood Educators

Section D: YMCA-YWCA Preschool Child Care Centre Operations
Please take a moment to rate your satisfaction with a few key service attributes in your centre, where "0" is "not at all satisfied" and "10" is "very satisfied."

* 18. YMCA-YWCA Early Childhood Educators and other centre staff are approachable and easy to talk to

* 19. I receive regular updates on my child's progress and development

* 20. My questions or concerns are answered in a timely fashion

* 21. YMCA-YWCA administrative policies and procedures - enrolment, billing, drop-off and pick-up, medication adminstration, etc. - are efficient and convenient

* 22. The space and equipment are satisfactory for the program

* 23. When my child arrives at the centre, the room is warm, inviting, clean and tidy

* 24. Overall, given the level of activity, the centre is clean

* 25. Additional comments on your YMCA-YWCA Preschool Child Care centre operations

* 26. Will your child be starting Kindergarten this fall?

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