Peer-to-Peer Mobile Apps Survey

Tell us more about yourself...

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* 1. Are you employed?

Yes

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* 2. In what state or U.S. territory do you currently live?

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* 3. How would you categorize your area of residence?

Urban

Suburban

Rural

Other (please specify)

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* 4. What is your gender?

Female

Male

Transgender

Other (please specify)

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* 5. What is your age?

Under 18

18 - 29

30 - 44

45 - 59

60+

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* 6. When you need to reimburse friends or colleagues for something (a meal they paid for, tickets to an event, a shared ride, a sports bet, etc.), how do you pay them? (select all that apply)

Cash

Check

Peer-to-peer (P2P) payment app on your mobile phone

Other (please specify)

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* 7. Which of these methods is your preferred method of payment to another person? (select one)

Cash

Check

Mobile peer-to-peer (P2P) payment app

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* 8. Of all of the peer-to-peer mobile payment apps, which one do you use the most?

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* 9. How often do you use this mobile peer-to-peer payments app?

Often (5+ times/week)

Occasionally (a few times a month)

Rarely (a few times a year)

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* 10. How did you hear about this P2P payment app?

From a friend or family member

Through advertisement from the provider of the app

By reading an article

Other (please specify)

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* 11. Which of the following P2P apps have you heard of and used? (check all that apply, but ONLY if you have used the app to send/receive money with another person, NOT if you have used it to buy something from a merchant)

	Have heard of	Have used
Venmo	Venmo Have heard of	Venmo Have used
Zelle	Zelle Have heard of	Zelle Have used
Paypal	Paypal Have heard of	Paypal Have used
Cash App	Cash App Have heard of	Cash App Have used
Apple Pay Cash	Apple Pay Cash Have heard of	Apple Pay Cash Have used
Facebook Messenger ‘Payments’	Facebook Messenger ‘Payments’ Have heard of	Facebook Messenger ‘Payments’ Have used

Other (please specify)

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* 12. What are the benefits of using a P2P app to send and receive money between friends? (check all that apply)

It’s free or low cost

Everyone I know uses it

I don’t want to carry cash

It’s fun, social

It’s easy to use

Other (please specify)

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* 13. What do you not like about using a P2P app?

Credit card transaction fees

Money transferred is not immediately available

It’s not safe/secure

Cash is easier

It’s difficult to keep track of how much money I have

Other (please specify)

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* 1. Are you employed?

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* 2. In what state or U.S. territory do you currently live?

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* 3. How would you categorize your area of residence?

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* 4. What is your gender?

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* 5. What is your age?

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* 6. When you need to reimburse friends or colleagues for something (a meal they paid for, tickets to an event, a shared ride, a sports bet, etc.), how do you pay them? (select all that apply)

Question Title

* 7. Which of these methods is your preferred method of payment to another person? (select one)

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* 8. Of all of the peer-to-peer mobile payment apps, which one do you use the most?

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* 9. How often do you use this mobile peer-to-peer payments app?

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* 10. How did you hear about this P2P payment app?

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* 11. Which of the following P2P apps have you heard of and used? (check all that apply, but ONLY if you have used the app to send/receive money with another person, NOT if you have used it to buy something from a merchant)

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* 12. What are the benefits of using a P2P app to send and receive money between friends? (check all that apply)

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* 13. What do you not like about using a P2P app?

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* 14. What is the name of your primary bank?______________________________