Changing the travel management tender process for Travel Managers & Procurement

Looking to change the way we tender the TMC (travel management company) category

We are conducting confidential market research into how current practices for tendering can be improved.

Using a new process and technology we are looking to turn the tedious and time consuming tendering upside down.

Please answer based on your last or current tender for TMC services.

Your assistance is greatly appreciated.

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* 1. Please confirm which answer best describes the coverage for your tender?

SIngle country

2-4 countries

5-10 countries

If 11 or more countries please state how many countries

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* 2. How much time do you personally allocate to preparing for a RFP (request for proposal) in total? This includes preparing the document to send to TMC's.

1-4 hours

5-10 hours

11-20 hours

21-30 hours

If 31 hours or more please state approx. hours.

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* 3. Approx. how many hours do your colleagues, in total, give to the process in the preparation of these document, excluding your time?

0-10 hours

11-20 hours

21-30 hours

31-40 hours

If 41 hours or more please state approx. hours.

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* 4. How long do you allow the tenderers to complete the document?

1-2 weeks

3-4 weeks

5-6 weeks

7-8 weeks

If 9 weeks or more please state exact time allowed.

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* 5. Where do you find which TMC's to invite to the tender process? Multiple answers allowed.

Knowledge of the category

Marketing from TMC's - direct to you

Marketing by TMC's - general marketing

Attending travel educational seminars, ACTE, btTB / GBTA, CAPA etc.

Newsletters from travel industry sources - btTB, ACTE, SKIFT etc.

Third party consultant

Other (please specify)

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* 6. How many TMC's would you send the RFP to in your tender process?

2-3

4-5

6-7

8-9

If 10 or more please state how many.

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* 7. Approx. how many questions do you have in your RFP?

10-20

21-30

31-40

41-50

If 51 or more how many questions are there?

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* 8. What technology do you use in the RFP process?

No formal solution

Excel (or similar)

Proprietary software

Third Party consultant / their software

Other (please specify)

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* 9. What would make the tendering process better for you and your business?

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* 10. If you would like to be kept up to date on this project please complete your details below. These details will not be given to anyone outside of Changing Times.

Name

Company

Address

Address 2

City/Town

State/Province

ZIP/Postal Code

Country

Email Address

Phone Number