Introduction

“Dear Participant, 


The purpose of this study is to investigate the factors that contribute to workplace mediation effectiveness as a conflict resolution method within an organisation and how it affects the organisation-employee relationship quality. 

The research is carried out within the postgraduate thesis of Ms. Maria Nikou titled “Conflict management in the workplace; How Mediation can bridge disputes and restore modus operandi within Organisations” (Master in Business Administration (MBA) – Hellenic Open University), under the supervision of Dr. Sofia Chatzi (Ph.D. in Organisational Behaviour /Psychology). 

Voluntary: Your participation in this research is purely voluntary. However, we vigorously encourage you to complete the survey, since your answers will help in understanding the research hypotheses we have set for the variables under study and hopefully the results of this work will contribute in shaping mediation practices in the companies and organisations in the near future. 

Confidentiality: Additionally, your responses to the survey will remain anonymous and confidential. Hence, we encourage you to answer the questions with honesty and accuracy. 

Duration: The duration of the survey will be approximately 5-10 minutes, the questions are multiple choice and there are no right or wrong answers. 

Results: The survey results will be gathered in a report which will not contain any personal information, will summarize the main findings of the survey and will be sent to anyone who will contact us expressing request to receive the results. 

General Instructions: The questionnaire should be filled out ONLY by those who have participated in a workplace mediation process.
Please just dispose a few minutes to respond to all the questions appearing on your computer screen. Be honest and choose the answer that represents you the most. There is no right or wrong answer so feel free to choose the option that is closer to your unique perception. 

For any further information on this research, comments, reservations or other relevant questions you can reach out to Ms. Maria Nikou via her email maria.a.nikou@gmail.com


 
Thank you for your time
 
8% of survey complete.

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