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Advanced Energy Rebuild - Satisfaction Survey
Your experience with Advanced Energy Rebuild.
*
1.
What is your property address?
(Required.)
2.
How did you hear about Advanced Energy Rebuild? (check all that apply)
Sonoma Clean Power Website
Pacific Gas and Electric Website
Word of Mouth
Community Event/Presentation
Suggested by Energy Consultant or HERS Rater
Radio Ads
Social Media
Newspaper
Flyers
Other (please specify)
3.
Why did you choose to participate in Advanced Energy Rebuild?
Already planned to build this way
Cash incentive
Lower utility bills
Wanted to benefit the climate
Other (please specify)
*
4.
What type of structure did you rebuild?
(Required.)
Single-Dwelling Unit
Single-Dwelling Unit with an Accessory Dwelling Unit (ADU)
Production Home Development
Multifamily Housing
*
5.
What Advanced Energy Rebuild option did you choose? (check all that apply)
(Required.)
Advanced Energy Home (with natural gas)
Advanced Energy Home (with propane)
All Electric Home
Solar system with battery
6.
If you did not choose the all electric option, why not?
7.
What was the approximate extra cost, if any, to participate in Advanced Energy Rebuild?
8.
Without program incentives (i.e., financial support), how would the design decisions of the energy efficiency measures have differed? Would you have:
Installed exactly the same equipment for all measures
Installed the same equipment but with lower energy efficiency ratings
Reduced the number of energy efficient measures
Installed different energy efficient equipment/measures
Not have installed any energy efficiency equipment beyond that which is required to meet code
9.
What were the three most important energy features that you installed in your property? (check three that apply)
Increased insulation
Better windows
Solar panels
Efficient heating/Cooling system
Efficient water heating system
Building all electric
Electric vehicle charging
Energy efficient appliances (i.e. refrigerator, dishwasher)
Water efficient appliances/landscape
Battery storage
Other (please specify)
10.
Would you encourage other to participate in Advanced Energy Rebuild?
Yes
No
Comments/Suggestions
11.
Please rate your overall satisfaction with TRC.
Poor
1 star
Fair
2 stars
Good
3 stars
Very Good
4 stars
Excellent
5 stars
Comments/Suggestions
12.
Please rate your overall satisfaction with the following program steps: (scale 1 to 5, where 1 is strongly dissatisfied and 5 is strongly satisfied)
1
2
3
4
5
N/A
Application and enrollment process
1
2
3
4
5
N/A
Application and enrollment representative responsiveness
1
2
3
4
5
N/A
Plan review process
1
2
3
4
5
N/A
Plan reviewer responsiveness to requests and feedback
1
2
3
4
5
N/A
Completion process
1
2
3
4
5
N/A
Completion process representative responsiveness
1
2
3
4
5
N/A
Incentive process
1
2
3
4
5
N/A
Incentive representative responsiveness to payment assistance and inquiries
1
2
3
4
5
N/A
13.
Want to share additional comments with us?
*
14.
Participant Information
(Required.)
First Name
Last Name
Email address (only for contact purposes)
15.
We are always looking for good stories! If you would like your home to be potentially featured for program marketing purposes, please provide permission by checking the box below:
I give the program partners (SCP, PG&E, BAAQMD) permission to use my name and survey responses for marketing purposes.