Skip to content

Hand Surgery Service Patient Feedback 2026-2027

CMS HAND SURGERY SERVICE

We would be grateful if you would complete this feedback form following your recent operation. We aim to deliver complete patient satisfaction. Collecting and acting on our patient feedback is vital to our achieving this. Your opinions are therefore very valuable.

Please note this is an anonymous survey, please contact us directly on 01900 233170 if you need a response.
1.How likely are you to recommend our clinic to friends or family if they needed similar care or treatment?(Required.)
2.Were you treated with courtesy throughout your appointment(s) by administration staff and the health professionals?(Required.)
3.Were you given clear explanation of your condition, any medication requirements, and your treatment?(Required.)
4.Were you involved as much as you wanted to be in decisions about your care and treatment?(Required.)
5.How did you find the injection of anaesthetic?(Required.)
6.How effective was the anaesthetic in preventing pain during the operation?(Required.)
not at all
completely
7.Did you feel you had enough time to ask questions or raise any concerns?(Required.)
8.If you needed to ask any questions or discuss any concerns did you feel you were listened to?(Required.)
9.Was the explanation given by the health professional clear and easy to understand?(Required.)
10.How much information about your condition or treatment was given to you?(Required.)
11.Did you have an infection requiring antibiotics(Required.)
12.Did you have any ongoing pain after the surgery which continues to be a problem?(Required.)
13.Are you happy with the outcome of the surgery?(Required.)
14.Were the clinic facilities satisfactory?(Required.)
15.How would you rate your experience of using this service?
(On a scale of 1-5 with 1 being totally dissatisfied & 5 being excellent)(Required.)
16.Which consultant did you see in clinic?(Required.)
17.What date was your procedure?
Date
18.Finally, we would be grateful for any of your own comments regarding the treatment you received, the service as a whole or any part of it