Benedict College Library Satisfaction Survey

The purpose of this survey is to help the College understand your interaction with the Library and quality of resources and services provided. Your cooperation in completing this survey will help guide us to provide the best service to you. This survey is anonymous, confidential, and reported in an aggregated format.

Question Title

* 1. Select your gender.

Question Title

* 2. Select the category that best describes you.

Question Title

* 3. If you are a Benedict College student, select your classification (if NOT a student, skip to question #6).

Question Title

* 4. What is your college major?

Question Title

* 5. Where do you reside?

Question Title

* 6. How often do you use the library resources and services?

Question Title

* 7. Select how you have mainly utilized the library resources and services.

Question Title

* 8. Select the time in which you often use the library facility.

Question Title

* 9. What are the reasons you use the library? (check all that apply)

Question Title

* 10. Indicate whether you have utilized the library during the weekends.

Question Title

* 11. Library hours are adequate for study and research purposes.

Question Title

* 12. Library environment is adequate (such as space, temperature, lighting, cleanliness, quietness, safety, etc.).

Question Title

* 13. Please provide any comment about the Library's facility.

Question Title

* 14. I usually seek the assistance of the library staff.

Question Title

* 15. The librarians are knowledgeable and adept at finding information.

Question Title

* 16. Instructions by librarians in the use of library resources are helpful.

Question Title

* 17. The library provides quality and efficient services (printing, photocopying, scanning, computers, library consultations, study rooms, etc.).

Question Title

* 18. Please provide any comments about customer service in the library.

Question Title

* 19. The library's webpage is easy to search in accessing electronic resources online.

Question Title

* 20. I am aware that electronic collections are accessible online 24 hours/7days a week from the Library's webpage.

Question Title

* 21. I access electronic resources more frequently than print resources.

Question Title

* 22. The library's electronic resources allow me to adequately complete class assignments.

Question Title

* 23. The library's print resources allow me to adequately complete class assignments.

Question Title

* 24. Library resources are current and relevant.

Question Title

* 25. Which library collections have you utilized this semester? (check all that apply)

Question Title

* 26. I am aware that I can recommend the purchase of new library resources for the collection.

Question Title

* 27. I have utilized the library's Mobile Multimedia Center this semester.

Question Title

* 28. Streaming educational videos and other media resources are sufficient for my assignments and/or research needs.

Question Title

* 29. Services offered by the Library's Mobile Multimedia Center are responsive to my needs.

Question Title

* 30. I have utilized the Archives Center this semester.

Question Title

* 31. Resources in the Archives Center are sufficient for my class assignments and/or research needs.

Question Title

* 32. Services offered by the Library's Archives Center are responsive to my needs.

Question Title

* 33. I am aware of the PASCAL Delivers Service, when a book is not found in Library's collection.

Question Title

* 34. I am aware of the Interlibrary Loan Service, when a book or journal article is not found in the Library's collection.

Question Title

* 35. Overall, I am satisfied with the library's resources and services.

Question Title

* 36. Please provide any comments about the library's resources and services.

T