The City of Greater Geraldton will be making a submission to the Federal Government regarding mobile phone coverage issues and black spot locations as part of Round 2 of the Mobile Black Spot programme.  To ensure our submission identifies as many problem spots as possible we are seeking feedback from the Greater Geraldton and surrounding community.

Question Title

* 1. Do you currently experience any difficulties with mobile phone coverage/reception either at home or at work?  (If no, please go to question 7)

Question Title

* 2. If yes, please specify the exact street /road location, or locations if there is more than one, (include GPS coordinates if you know them) where you have experienced difficulties.

Question Title

* 3. Do you have difficulty using your smart phone applications such as reading your email at different times of the day?

Question Title

* 4. If yes, please specify the times of day the coverage/reception varies.

Question Title

* 5. Have you noticed any particular conditions that affect mobile phone signal strength?  If yes, please specify.

Question Title

* 6. If possible, can you provide the results of your mobile internet speed?  Go to www.speedtest.net to run the test.  Report the time of day and the results of the test.  Y may also run and submit multiple test results from various times of the day. 

Question Title

* 7. Are you aware of any other mobile phone ‘black spots’ (locations where there is no coverage/reception).  If yes, please specify the exact locations.

Question Title

* 8. Do you have an external antenna or use a car kit to improve your mobile phone reception?  If yes, does it work?

Question Title

* 9. What is the make and model of the mobile phone you use?

Question Title

* 10. What is the name of your mobile service provider?

Question Title

* 11. Is there anything other information you would like to share regarding mobile phone coverage/reception?

Thank you for completing this survey. Your results will be consolidated to help the City of Greater Geraldton understand and demonstrate mobile telephone coverage issues and make a submission to Round 2 of the Federal Government's Mobile Black Spot programme. 

Visit https://www.telstra.com.au/coverage-networks/our-coverage#maximisecoverage
to review a map of coverage areas, the LTE700 upgrade and how you can maximise your coverage through the use of antennas, blue tick phones and 4GX compatible devices. 

Please note, mobile phone boosters and repeaters can interfere with mobile networks. The use of mobile phone boosters is banned and repeaters can only be used with your provider’s written permission. 

T