Rug Doctor Outdoor Cleaning Consumer Satisfaction 2019 Please tell us about YOUR RENTAL EXPERIENCE * indicates questions requiring an answer to qualify for discount OK Question Title * 1. Which Outdoor Cleaning Machine did you rent? Pressure Washer Wet-Dry Vacuum OK Question Title * 2. Overall, how satisfied were you with your experience of using this new Outdoor Cleaning machine? Not Satisfied Somewhat not satisfied Neutral Somewhat satisfied Satisfied Not Satisfied Somewhat not satisfied Neutral Somewhat satisfied Satisfied OK Question Title * 3. How likely is it that you would recommend this Outdoor Cleaning product to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 4. Based on your experience with the new Outdoor Cleaning machine, how likely are you to rent it from Rug Doctor in the future? Much less likely Less likely Same as before More likely Much more likely Much less likely Less likely Same as before More likely Much more likely OK Question Title * 5. Have you ever..... Yes No Rented a Rug Doctor carpet cleaner before? Rented a Rug Doctor carpet cleaner before? Yes Rented a Rug Doctor carpet cleaner before? No Rented any product from a Tool Rental Center (Home Improvement store, Hardware store, Sun Belt Rental, etc) Rented any product from a Tool Rental Center (Home Improvement store, Hardware store, Sun Belt Rental, etc) Yes Rented any product from a Tool Rental Center (Home Improvement store, Hardware store, Sun Belt Rental, etc) No Owned a Pressure Washer in the past? Owned a Pressure Washer in the past? Yes Owned a Pressure Washer in the past? No Owned a Wet-Dry Vacuum in the past? Owned a Wet-Dry Vacuum in the past? Yes Owned a Wet-Dry Vacuum in the past? No OK NEXT