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River Valley Transit Travel Survey

River Valley Transit (RVT) is studying how people travel in and around Lycoming County to consider improvements to its transit services. This short survey asks how you travel in and around Lycoming County today, both on and off RVT services. All respondents will have a chance to win a $25 Walmart gift card! The gift card winners will be announced on or about May 5, 2026.
1.What is your primary reason for traveling on a daily basis?
2.How do you usually travel (check all that apply)
3.If you use public transportation on a regular basis, which RVT bus routes do you use? (Check all that apply)
4.If you do not use public transportation on a regular basis, what would be the reason(s)? (Check all that apply)
5.Are there places or destinations where you would like to see public transit access provided?
Questions for RVT riders. (Non-transit users skip to question #16)
6.How often do you use RVT transit services?
7.What time of day do you typically use the bus? (Check all that apply)
8.How do you typically get to the bus stop?
9.How do you typically get to your final destination?
10.How do you usually get information about transit services?
11.How accurate is the real‑time arrival information you use?
12.How do you usually pay your fare?
13.Please rate your satisfaction with the following:
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
On-Time Performance
Frequency of Service
Travel Time
Days and hours of operation
Destinations served
Cleanliness of vehicles
Safety and security
Courtesy of operators and staff
Ease of transfers
myRide app
Token Transit app
14.Overall, how satisfied are you with RVT transit services?
Very Dissatisfied
Dissatisfied
Neutral
Satisfied
Very Satisfied
15.Do you have any recommendations for how RVT’s bus service could be improved?
Questions for RVT riders & general public
16.What is the name of the town where you live?
17.What is your age?
18.What is your race and/or ethnicity?
19.What is your total household income?
20.Do you have access to a household vehicle?
21.Do you have any additional comments or suggestions pertaining to RVT’s
transit services?
22.Please provide your name, email address and/or phone number for a chance to win a $25 Wal Mart gift card.