Symphony Notice Practices

Please complete the following survey by November 30 regarding your current practices. This information will help CCS properly migrate patron notice preferences from Symphony to Polaris.

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* 1. Name:

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* 2. Email:

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* 3. Library:

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* 4. How does your library send hold notices? Please check all that apply.

Text

Phone (SVA)

Phone (Manual)

Are patrons allowed to select their notice preference for hold notices?

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* 5. How does your library send overdue notices? Please check all that apply.

Text

Phone (SVA)

Phone (Manual)

Are patrons allowed to select their notice preference for overdue notices?

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* 6. How does your library send bill notices? Please check all that apply.

Text

Phone (SVA)

Phone (Manual)

Are patrons allowed to select their notice preference for bill notices?

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* 7. How does your library send preoverdue notices? Please check all that apply.

Text

Phone (SVA)

Phone (Manual)

N/A

Are patrons allowed to select their notice preference for preoverdue notices?

In Symphony, text notice preference is stored in user cat 12, and email notification is decided by the notify_via field in the patron's extended info. We are looking for additional information on how your library determines which patrons receive print and phone notices in Symphony.

Question Title

* 1. Name:

Question Title

* 2. Email:

Question Title

* 3. Library:

Question Title

* 4. How does your library send hold notices? Please check all that apply.

Question Title

* 5. How does your library send overdue notices? Please check all that apply.

Question Title

* 6. How does your library send bill notices? Please check all that apply.

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* 7. How does your library send preoverdue notices? Please check all that apply.

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* 8. Where in Symphony does your library store additional information about patron notice preferences? Please be as detailed as possible.