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Connecticut Department of Veterans Affairs

Welcome to the CT DVA Customer Satisfaction Survey

Thank you for taking the time to fill out this confidential survey for the Connecticut Department of Veterans Affairs. Your feedback will be used to asses our service for our Veterans, their families and caregivers.
1.What core service of the CT DVA did you most recently have contact with?(Required.)
2.How likely is it that you would recommend this CT DVA core function to a friend or colleague?(Required.)
Extremely likely
Very likely
Likely
Somewhat likely
Not at all likely
3.What changes would the CT DVA core function you used have to make for a higher rating?(Required.)
4.Overall, how satisfied or dissatisfied are you with your experience with this CT DVA core function?(Required.)
Extremely satisfied
Very satisfied
Neither satisfied nor dissatisfied
Not so satisfied
Not at all satisfied
5.How satisfied or dissatisfied are you with the application process with this CT DVA core function?(Required.)
Extremely satisfied
Very satisfied
Neither satisfied or dissatisfied
Not so satisfied
Not at all satisfied
N/A
6.What changes to the application process would you make for a higher rating?(Required.)
7.How responsive have we been to your questions or concerns about this core function?(Required.)
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
N/A
8.How knowledgeable have we been answering your questions or concerns about this core function?(Required.)
Extremely knowledgeable
Very knowledgeable 
Somewhat knowledgeable 
Not so knowledgeable 
Not at all knowledgeable 
N/A
9.How did you hear about the CT DVA core function service?(Required.)
10.What is your gender?(Required.)
11.What is your age?(Required.)
12.Do you have any additional comments, concerns or suggestions for the CT DVA core function you experienced?(Required.)