BSU Office of Human Resources Customer Feedback Survey Thank you for taking this survey! The Office of Human Resources is 'Doing it Better'! We're very interested in your honest opinions so that we can continue to improve our service on the race to excellence. Question Title * 1. When you called or emailed HR, did you get a response within 2 days? Yes No Other (please specify) Question Title * 2. When you called, emailed or visited HR, were your questions or concerns addressed? Yes No Other (please specify) Question Title * 3. Overall, how friendly was the HR Professional with whom you interacted? Extremely friendly Very friendly Somewhat friendly Not so friendly Rude Other (please specify) Question Title * 4. On a scale of 1 - 3, how would you rate your experience with HR overall? Excellent Service Met Minimum Expectations Service Was Not Effective. Excellent Service Met Minimum Expectations Service Was Not Effective. Other (please specify) Question Title * 5. What was the name of the HR Professional who assisted you? Atkinson, Jennifer (Office Clerk) Baynes, Reisa (Assoc. Director/Employment) Enderle, Robert (Labor/Employee Relations) Gonlin, Alice (Contracts/Employment) Harrison, Mary /Trainer (Learning & Development) Hobson, Sheila (Sr. Director) Humphrey, Deborah (Benefits) Jones, Sophia (Employment) Spears, Shelia (Contracts/Employment) Done