Website Experience Survey We're always looking to improve and greatly value your feedback. Question Title * 1. What best describes the reason you came to our website? Checkout the range / get some style inspiration Find a bargain / browse sales Buy a specific product online Browse items, potentially buy in store Check online price of an item I've seen in-store Store locations / contact details Browse items, potentially buy online Other (please specify) Question Title * 2. If you've used the main navigation at the top of the page, do you prefer to shop by brand or shop by category? Shop By Brand Shop By Category Not sure / no preference Neither - having both is really confusing! Question Title * 3. Which brand are you most interested in today? I don't care about the brands / I only care about the products & range etc Typo Cotton On Baby Cotton On Kids Free By Cotton On Cotton On Home Cotton On Body Cotton On Women Cotton On Men Rubi Shoes Question Title * 4. Were there any items you wanted to buy that weren't available in your preferred size or colour? Yes No Question Title * 5. Which of the following delivery options do you prefer? Express ($14.95) Collect from one of our stores ($5 / free on orders over $30 2-4 days) Regular shipping ($10 / free on orders over $55) Delivery to an Australia Post locker ($10 / free on orders over $55) Question Title * 6. Did you add any extra items to your order to get free shipping? Yes No Question Title * 7. What do you know about the Cotton On Foundation? Never heard of it I've heard/seen the name I know a little I know about it and have bought their products before Other (please specify) Question Title * 8. Have you visited the Cotton On Foundation's website? Yes No Question Title * 9. If you were to donate to the Cotton On Foundation, how would you prefer to do this? Donate an amount of my own choosing Buy Foundation products on the site (proceeds go to the Foundation) Choose items to buy that go to the people the Foundation supports (eg, school equipment, mosquito nets to prevent malaria etc) Round up my order to either the nearest dollar or 5 dollar increment Other (please specify) Question Title * 10. How easily can you find what you're looking for on our site? 1. Not easy 2 3 4 5. Very easy 1. Not easy 2 3 4 5. Very easy Question Title * 11. If you find something here that you want to buy, how likely are you to buy online Vs going into a store? 1. Not likely - I prefer to shop in-store 2 3 4 5. Very likely - I like to shop online 1. Not likely - I prefer to shop in-store 2 3 4 5. Very likely - I like to shop online Question Title * 12. How likely are you to visit one of our stores in the next two weeks? 1. Unlikely 2 3 4 5. Very likely 1. Unlikely 2 3 4 5. Very likely Question Title * 13. How often do you shop online? (with any online retailers, including marketplaces like eBay, Amazon etc) 1. Once a week 2. Once every two weeks 3. Once a Month 4. Rarely 5. Never 1. Once a week 2. Once every two weeks 3. Once a Month 4. Rarely 5. Never Question Title * 14. Other than this annoying survey, how would you rate your experience on our site today? 1. Terrible, scrap the site and start again. 2 3 4 5 6 7 8 9 10. Awesome! Your designers should get the rest of the week off. 1. Terrible, scrap the site and start again. 2 3 4 5 6 7 8 9 10. Awesome! Your designers should get the rest of the week off. Question Title * 15. Is there anything else you'd like to tell us about your experience with our website today? (be kind though, websites are people too you know) Done
