City of Moore, OK

City of Moore, OK - Website Redesign Questionnaire

The City of Moore is undertaking a major redesign of the City of Moore website (www.cityofmoore.com). The City is doing this to improve and enhance your ability to get information about City services, programs, and events. The City is wanting to get input from residents, businesses and visitors to help us with this project. The public is encouraged to help identify deficiencies to the existing website and provide opinions on how the new website would be an improvement over the existing site. We are asking you do that by taking a brief survey. The survey will close on Sunday, July 23rd at 9pm. Your input is vital to developing a website that is both easy to use and informative! Thank you!

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* 1. What is your age?

75+

65-74

55-64

45-54

35-44

25-34

18-24

17 or younger (if selected, please remove from survey)

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* 2. Are you/have you ever been a Moore resident?

Yes, am currently a resident

Yes, was a resident within the last 5 years

Yes, was a resident prior to 2012

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* 3. How often do you visit the City of Moore website?

Daily

At least once a week

Monthly

A few times a year

Yearly

Today is my first visit

Never (if selected, please remove from survey)

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* 4. What is the top reason you visit the City of Moore website? Please select one:

Learn about a concert/event

Learn more about a specific program

Learn about construction/road conditions

Pay Bills

Pay Fines

Report an issue

Apply for a permit

Reserve a Park Pavilion

Find City Council meeting times and agendas

See recent news

Contact a specific city service/Get contact information

See employment opportunities

Receive information about a specific department

Other (please specify)

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* 5. Which of the following would you use the City of Moore website for: (select all that apply)

Learn about a concert/event

Learn more about a specific program

Learn about construction/road conditions

Pay Bills

Pay Fines

Apply for a permit

Reserve a Park Pavilion

Find City Council meeting times and agendas

See recent news

Contact a specific city service/Get contact information

Receive information about a specific department

See employment opportunities

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* 6. What are other reasons you visit the City of Moore website?

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* 7. On a scale of 1 to 6, how likely are you to use a mobile/tablet device for the following:

	Not at all Likely	Unlikely	Somewhat Unlikely	Somewhat Likely	Likely	Very Likely
Learn about a concert/event	Learn about a concert/event Not at all Likely	Learn about a concert/event Unlikely	Learn about a concert/event Somewhat Unlikely	Learn about a concert/event Somewhat Likely	Learn about a concert/event Likely	Learn about a concert/event Very Likely
Learn more about a specific program	Learn more about a specific program Not at all Likely	Learn more about a specific program Unlikely	Learn more about a specific program Somewhat Unlikely	Learn more about a specific program Somewhat Likely	Learn more about a specific program Likely	Learn more about a specific program Very Likely
Learn about construction/road conditions	Learn about construction/road conditions Not at all Likely	Learn about construction/road conditions Unlikely	Learn about construction/road conditions Somewhat Unlikely	Learn about construction/road conditions Somewhat Likely	Learn about construction/road conditions Likely	Learn about construction/road conditions Very Likely
Pay bills	Pay bills Not at all Likely	Pay bills Unlikely	Pay bills Somewhat Unlikely	Pay bills Somewhat Likely	Pay bills Likely	Pay bills Very Likely
Pay fines	Pay fines Not at all Likely	Pay fines Unlikely	Pay fines Somewhat Unlikely	Pay fines Somewhat Likely	Pay fines Likely	Pay fines Very Likely
Report an issue	Report an issue Not at all Likely	Report an issue Unlikely	Report an issue Somewhat Unlikely	Report an issue Somewhat Likely	Report an issue Likely	Report an issue Very Likely
Apply for a permit	Apply for a permit Not at all Likely	Apply for a permit Unlikely	Apply for a permit Somewhat Unlikely	Apply for a permit Somewhat Likely	Apply for a permit Likely	Apply for a permit Very Likely
Reserve a park pavilion	Reserve a park pavilion Not at all Likely	Reserve a park pavilion Unlikely	Reserve a park pavilion Somewhat Unlikely	Reserve a park pavilion Somewhat Likely	Reserve a park pavilion Likely	Reserve a park pavilion Very Likely
Find City Council meeting times and agendas	Find City Council meeting times and agendas Not at all Likely	Find City Council meeting times and agendas Unlikely	Find City Council meeting times and agendas Somewhat Unlikely	Find City Council meeting times and agendas Somewhat Likely	Find City Council meeting times and agendas Likely	Find City Council meeting times and agendas Very Likely
See recent news	See recent news Not at all Likely	See recent news Unlikely	See recent news Somewhat Unlikely	See recent news Somewhat Likely	See recent news Likely	See recent news Very Likely
Sign up for email newsletter	Sign up for email newsletter Not at all Likely	Sign up for email newsletter Unlikely	Sign up for email newsletter Somewhat Unlikely	Sign up for email newsletter Somewhat Likely	Sign up for email newsletter Likely	Sign up for email newsletter Very Likely
Contact a specific city service/get contact information	Contact a specific city service/get contact information Not at all Likely	Contact a specific city service/get contact information Unlikely	Contact a specific city service/get contact information Somewhat Unlikely	Contact a specific city service/get contact information Somewhat Likely	Contact a specific city service/get contact information Likely	Contact a specific city service/get contact information Very Likely
See employment opportunities	See employment opportunities Not at all Likely	See employment opportunities Unlikely	See employment opportunities Somewhat Unlikely	See employment opportunities Somewhat Likely	See employment opportunities Likely	See employment opportunities Very Likely

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* 8. On a scale of 1 to 6, how likely are you to use a desktop/laptop device for the following:

	Not at all likely	Unlikely	Somewhat Unlikely	Somewhat Likely	Likely	Very Likely
Learn about a concert/event	Learn about a concert/event Not at all likely	Learn about a concert/event Unlikely	Learn about a concert/event Somewhat Unlikely	Learn about a concert/event Somewhat Likely	Learn about a concert/event Likely	Learn about a concert/event Very Likely
Learn more about a specific program	Learn more about a specific program Not at all likely	Learn more about a specific program Unlikely	Learn more about a specific program Somewhat Unlikely	Learn more about a specific program Somewhat Likely	Learn more about a specific program Likely	Learn more about a specific program Very Likely
Learn about construction/road conditions	Learn about construction/road conditions Not at all likely	Learn about construction/road conditions Unlikely	Learn about construction/road conditions Somewhat Unlikely	Learn about construction/road conditions Somewhat Likely	Learn about construction/road conditions Likely	Learn about construction/road conditions Very Likely
Pay bills	Pay bills Not at all likely	Pay bills Unlikely	Pay bills Somewhat Unlikely	Pay bills Somewhat Likely	Pay bills Likely	Pay bills Very Likely
Pay fines	Pay fines Not at all likely	Pay fines Unlikely	Pay fines Somewhat Unlikely	Pay fines Somewhat Likely	Pay fines Likely	Pay fines Very Likely
Report an issue	Report an issue Not at all likely	Report an issue Unlikely	Report an issue Somewhat Unlikely	Report an issue Somewhat Likely	Report an issue Likely	Report an issue Very Likely
Apply for a permit	Apply for a permit Not at all likely	Apply for a permit Unlikely	Apply for a permit Somewhat Unlikely	Apply for a permit Somewhat Likely	Apply for a permit Likely	Apply for a permit Very Likely
Reserve a park pavilion	Reserve a park pavilion Not at all likely	Reserve a park pavilion Unlikely	Reserve a park pavilion Somewhat Unlikely	Reserve a park pavilion Somewhat Likely	Reserve a park pavilion Likely	Reserve a park pavilion Very Likely
Find City Council meeting times and agendas	Find City Council meeting times and agendas Not at all likely	Find City Council meeting times and agendas Unlikely	Find City Council meeting times and agendas Somewhat Unlikely	Find City Council meeting times and agendas Somewhat Likely	Find City Council meeting times and agendas Likely	Find City Council meeting times and agendas Very Likely
See recent news	See recent news Not at all likely	See recent news Unlikely	See recent news Somewhat Unlikely	See recent news Somewhat Likely	See recent news Likely	See recent news Very Likely
Sign up for email newsletter	Sign up for email newsletter Not at all likely	Sign up for email newsletter Unlikely	Sign up for email newsletter Somewhat Unlikely	Sign up for email newsletter Somewhat Likely	Sign up for email newsletter Likely	Sign up for email newsletter Very Likely
Contact a specific city service/get contact information	Contact a specific city service/get contact information Not at all likely	Contact a specific city service/get contact information Unlikely	Contact a specific city service/get contact information Somewhat Unlikely	Contact a specific city service/get contact information Somewhat Likely	Contact a specific city service/get contact information Likely	Contact a specific city service/get contact information Very Likely
See employment opportunities	See employment opportunities Not at all likely	See employment opportunities Unlikely	See employment opportunities Somewhat Unlikely	See employment opportunities Somewhat Likely	See employment opportunities Likely	See employment opportunities Very Likely

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* 9. Think about the last time you visited the City of Moore site. What is the level of ease/difficulty you had in finding the information that you were looking for? Please select one:

Easy

Moderately easy

Neither easy nor hard

Moderately difficult

Difficult

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* 10. What device were you using?

Desktop

Laptop

Tablet

Smart phone

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* 11. Was there any information you couldn’t find?

Yes

City of Moore, OK

City of Moore, OK - Website Redesign Questionnaire

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* 1. What is your age?

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* 2. Are you/have you ever been a Moore resident?

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* 3. How often do you visit the City of Moore website?

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* 4. What is the top reason you visit the City of Moore website? Please select one:

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* 5. Which of the following would you use the City of Moore website for: (select all that apply)

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* 6. What are other reasons you visit the City of Moore website?

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* 7. On a scale of 1 to 6, how likely are you to use a mobile/tablet device for the following:

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* 8. On a scale of 1 to 6, how likely are you to use a desktop/laptop device for the following:

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* 9. Think about the last time you visited the City of Moore site. What is the level of ease/difficulty you had in finding the information that you were looking for? Please select one:

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* 10. What device were you using?

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* 11. Was there any information you couldn’t find?

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* 12. IF YES - What information did you have trouble finding?

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* 13. If you cannot quickly and easily find what you are looking for on the City of Moore website, what do you do next?

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* 14. What, if anything, would improve your visit?