How are we doing?

The City of Cambridge is committed to providing residents with excellent customer service and responses to requests.  Please complete this survey to let us know how we're doing.

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* 1. Please rate how you view your overall customer service experience when interacting with the City of Cambridge?

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* 2. How did you submit this service request?

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* 3. Do you have the "Commonwealth Connect" app on your iPhone/iPad or Android device?

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* 4. How long did it take for your issue to be "Acknowledged" by City staff?

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* 5. How long did it take your issue to be "Closed" by City staff?

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* 6. When your issue was "Closed," how satisfied were you with the resolution of your service request?

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