Exit WATS CPA Client Satisfaction Survey Question Title * 1. Have you used WATS CPA for any of the following services? Tax Advisory Services Accounting and Bookkeeping Tax Planning and Consulting Tax Resolution Training and Support Payroll WATS Learning Academy Question Title * 2. Were you aware of all these available services? Yes No Question Title * 3. Are there any services you would like to see available? Question Title * 4. Please rate your satisfaction in working with our office on a scale from 1-5 (1 being least satisfied and 5 being most satisfied) (1) Not at all Satisfied (2) Not very Satisfied (3) Somewhat Satisfied (4) Very Satisfied (5) Extremely Satisfied N/A Listens and provides feedback and insight Listens and provides feedback and insight (1) Not at all Satisfied Listens and provides feedback and insight (2) Not very Satisfied Listens and provides feedback and insight (3) Somewhat Satisfied Listens and provides feedback and insight (4) Very Satisfied Listens and provides feedback and insight (5) Extremely Satisfied Listens and provides feedback and insight N/A Services added value to your business Services added value to your business (1) Not at all Satisfied Services added value to your business (2) Not very Satisfied Services added value to your business (3) Somewhat Satisfied Services added value to your business (4) Very Satisfied Services added value to your business (5) Extremely Satisfied Services added value to your business N/A Ease of creating appointments or contacting the office Ease of creating appointments or contacting the office (1) Not at all Satisfied Ease of creating appointments or contacting the office (2) Not very Satisfied Ease of creating appointments or contacting the office (3) Somewhat Satisfied Ease of creating appointments or contacting the office (4) Very Satisfied Ease of creating appointments or contacting the office (5) Extremely Satisfied Ease of creating appointments or contacting the office N/A Services were provided with thoroughness and follow up on any unclear issues Services were provided with thoroughness and follow up on any unclear issues (1) Not at all Satisfied Services were provided with thoroughness and follow up on any unclear issues (2) Not very Satisfied Services were provided with thoroughness and follow up on any unclear issues (3) Somewhat Satisfied Services were provided with thoroughness and follow up on any unclear issues (4) Very Satisfied Services were provided with thoroughness and follow up on any unclear issues (5) Extremely Satisfied Services were provided with thoroughness and follow up on any unclear issues N/A Overall impression of WATS Overall impression of WATS (1) Not at all Satisfied Overall impression of WATS (2) Not very Satisfied Overall impression of WATS (3) Somewhat Satisfied Overall impression of WATS (4) Very Satisfied Overall impression of WATS (5) Extremely Satisfied Overall impression of WATS N/A For any items you scored less than "3" please explain your concerns so we are able to address them. Question Title * 5. Are you satisfied with your relationship with the firm? Yes No Question Title * 6. Do you feel comfortable recommending our services to friends, family, or other? Yes No Question Title * 7. What do you like most about our firm? Question Title * 8. What do you like least about our firm? Question Title * 9. Please feel free to add any additional comments or suggestions on how we can improve. Question Title * 10. I would love to share your feedback. Please feel free leave a Google review also.Click Here Thank you Submit