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CHAI Client Feedback Survey - Feedback at Any Time

Please complete this survey to help us improve our service.

In order to better understand the impact and quality of the service we provide, we would be grateful if you could take a moment to complete this survey.

Your feedback will help us develop as a service.

Thank you.
1.Which adviser or worker did you speak to?
2.How was the advice provided?
3.Overall, how would you rate the service you received?
Poor
Adequate
Good
Very Good
Excellent
4.Was the adviser approachable and friendly?
5.Was the service delivered in a competent and timely manner?
6.Was the information and advice explained sufficiently?
7.What was good about the service you received?
8.Thinking about the service you received, what could have been improved, if anything?
9.Do you have any other comments or feedback regarding CHAI's advice service?
Thank you very much for taking the time to complete this survey. Please press Submit.