USA Softball Membership Survey Question Title * 1. Are you aware that USA Softball was formerly ASA, ASA/USA Softball? Yes No OK Question Title * 2. Which USA Softball Association did you register with? Alabama Alaska Arizona Arkansas Central California Central Virginia Chicago Colorado Connecticut Dallas/Ft. Worth Detroit Florida Georgia Hawaii Houston Idaho Illinois Indiana Iowa Kansas Kansas City Kentucky Louisiana Maine Maryland-DC-Delaware Massachusets Michigan Minneapolis Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York New York City Newark North Carolina North Dakota Northern California Ohio Oklahoma Oregon Pennsylvania Philadelphia Piedmont Virginia Portland Rhode Island Sacramento San Antonio San Francisco Seattle South Carolina South Dakota Southern California St. Louis Tennessee Texas Utah Vermont Washington West Virginia Wisconsin Wyoming I do not register with USA Softball Other (please specify) OK Question Title * 3. Please rate your satisfaction with your Association 1 - Not Satisfied 2 - Somewhat Satisfied 3 - Satisfied 4 - Very Satisfied 5 - Highly Satisfied 1 - Not Satisfied 2 - Somewhat Satisfied 3 - Satisfied 4 - Very Satisfied 5 - Highly Satisfied OK Question Title * 4. Which association staff are you most likely to interact with? Commissioner JO (youth) Commissioner Player Representative Umpire-in-Chief (UIC) District Commissioner Tournament Director Other (please specify) OK Question Title * 5. Please rate your satisfaction with the USA Softball representative you interact with 1 - Not Satisfied 2 - Somewhat Satisfied 3 - Satisfied 4 - Very Satisfied 5 - Highly Satisfied 1 - Not Satisfied 2 - Somewhat Satisfied 3 - Satisfied 4 - Very Satisfied 5 - Highly Satisfied OK Question Title * 6. Which word would you use to describe your local USA Softball association? Poor Fair Great Exceptional If you selected Poor or Fair, please provide feedback below OK Question Title * 7. How do you register with USA Softball? Through a tournament/league registration RegisterUSASoftball.com Directly through my association representative I don't register with USA Softball Other (please specify) OK Question Title * 8. If you aren't playing USA Softball, what is your reason? Not interested The cost is too much The competition is elsewhere Too difficult to sign up for events Not enough time in the season Other (please specify) OK Question Title * 9. How many years have you been a member of USA Softball? 0-3 years 4-10 years 11-15 years 16-20 years 21+ years I am not a member of USA Softball OK Question Title * 10. Please rate how simple it is to register with USA Softball. 1 - Not Simple 2 - Somewhat Simple 3 - Simple 4 - Very Simple 5 - Highly Simple 1 - Not Simple 2 - Somewhat Simple 3 - Simple 4 - Very Simple 5 - Highly Simple OK Question Title * 11. Which word would you use to describe the level of play for USA Softball? Poor Fair Great Exceptional If you selected Poor or Fair, please provide feedback OK Question Title * 12. How would you value your USA Softball membership? Poor Fair Good Very Good Excellent If you selected Poor or Fair, please provide feedback OK Question Title * 13. Which of the following benefits are you aware of that you can receive by registering with your local USA Softball association? A copy of the Official Rules of Softball Registration with the National Governing Body Discounts on travel Local Association Scholarship opportunities Insurance coverage Training and education opportunities OK Question Title * 14. Which of the following measures USA Softball has taken to promote an athlete safe environment are you aware of? Background checks Training provided by the U.S. Center for SafeSport Online Amateur Resource Center (ARC) Annual Safety Awareness Guides in the Official Rules of Softball ACE Coach Education Program OK Question Title * 15. What are some additional benefits or ways USA Softball could improve its membership program? Provide more info on membership benefits Discounts on gear and products More “swag” when signing up for a membership More educational opportunities like webinars or clinics More events in my area Other (please specify) OK Question Title * 16. What features are most valuable to you when registering to play softball? 1 2 3 4 5 6 7 Customer service 1 2 3 4 5 6 7 Simplicity – Easy to use/register 1 2 3 4 5 6 7 Level of play 1 2 3 4 5 6 7 Membership benefits 1 2 3 4 5 6 7 College recruitment 1 2 3 4 5 6 7 Being in the pipeline for the National Team Program 1 2 3 4 5 6 7 I register with who my parks and recreation/league registers teams with OK Question Title * 17. Do you feel that you’re getting the value of your current membership fee? Yes No If you selected no, please provide feedback OK Question Title * 18. Are you interested in participating in USA Softball Championship Play (State tournaments, National Championships)? Yes No If you selected no, please provide feedback OK Question Title * 19. Are you aware/understand your associations qualifying procedures for a National Championship? Yes No OK Question Title * 20. Do you feel USA Softball’s National Championships are the most organized and best administered events? Yes No If you selected no, please provide feedback OK Question Title * 21. How far in advance would you want to qualify for a National Championship? Two years out One year out Other (please specify) OK Question Title * 22. Would you be interested in seeing USA Softball Power Rankings for travel youth/adult teams? Yes No OK Question Title * 23. PLAYERS: Rank the type of content you enjoy seeing on the national USA Softball social media pages 1 2 3 4 5 6 7 Grassroots information (tournaments, national championships, power rankings etc…) 1 2 3 4 5 6 7 Umpire information 1 2 3 4 5 6 7 College information (recruitment, Top 25 polls, Player of the Year) 1 2 3 4 5 6 7 Partner/Sponsor specials 1 2 3 4 5 6 7 Softball history 1 2 3 4 5 6 7 National Team content 1 2 3 4 5 6 7 Human-interest stories OK Question Title * 24. COACHES: Rank the type of content you enjoy seeing on the national USA Softball social media pages 1 2 3 4 5 6 7 Grassroots information (tournaments, national championships, power rankings etc…) 1 2 3 4 5 6 7 Umpire information 1 2 3 4 5 6 7 College information (recruitment, Top 25 polls, Player of the Year) 1 2 3 4 5 6 7 Partner/Sponsor specials 1 2 3 4 5 6 7 Softball history 1 2 3 4 5 6 7 National Team content 1 2 3 4 5 6 7 Human-interest stories OK Question Title * 25. Do you have any additional feedback you would like to provide? OK Question Title * 26. Would you like to provide your email address to be entered into a drawing for giveaways for completing this survey? OK DONE