2019 LOUISIANA LAWHELP USER FEEDBACK LOUISIANA LAWHELP WANTS YOUR INPUT. CLICK OK TO START THEN SCROLL DOWN THIS TEXT BOX. THIS SURVEY ASKS YOU TO TELL US HOW WE CAN IMPROVE THE SITE. TO LOOK FOR FREE LEGAL HELP USE THE "FIND LEGAL HELP" TAB ABOVE. OK Question Title * 1. HOME PAGE FIRST IMPRESSIONS? PICK ALL THAT APPLY. CLEAR WHAT THE SITE IS ABOUT NOT CLEAR WHAT THE SITE IS ABOUT TOO MUCH INFORMATION NOT ENOUGH INFORMATION EASY TO SEE AND READ NOT EASY TO SEE AND READ HOME PAGE HELPS ME USE THE SITE HOME PAGE DOES NOT HELP ME USE THE SITE Other (please specify) OK Question Title * 2. FIRST THING USED ON THE SITE? PICK ALL THAT APPLY. I CLICKED TO TRY TO FIND A FREE LAWYER I CLICKED TO TRY TO FIND INFORMATION ABOUT A LEGAL ISSUE I TRIED TO CLICK ON A PICTURE (ICON) ON THE HOME PAGE I CLICKED THE LIVEHELP CHAT BUTTON I CLICKED ON THE NAME OF A LEGAL ISSUE ON THE HOME PAGE. I JUST LOOKED AT THE INFORMATION ON THE HOME PAGE Other (please specify) I WENT TO THIS PART OF THE HOME PAGE FIRST: OK Question Title * 3. WHAT IS THE MOST IMPORTANT HOME PAGE CONTENT TO YOU? PICK ALL THAT APPLY. THE DIRECTORY OF FREE LEGAL PROGRAMS THE LINKS TO LEGAL INFORMATION ABOUT DIFFERENT PROBLEMS THE LIVEHELP LIVE CHAT BUTTON THE SEARCH BOX THE LINKS TO SELF HELP CENTERS AND FORMS THE LINKS TO VIDEOS AND AUDIO GUIDES Other (please specify) THIS IS THE MOST IMPORTANT PART OF THE HOME PAGE FOR ME: OK Question Title * 4. HOW MANY TOPICS AND SUBTOPICS FOR LEGAL ISSUES DO YOU WANT PER PAGE? FEWER THAN FIVE 5 - FIVE 10 - TEN MORE THAN TEN OK Question Title * 5. HOW MANY ITEMS DO YOU WANT TO SEE ON ANY RESOURCE PAGE? ?NUMBER OF ITEMS YOU WANT ONE EACH RESOURCE PAGE FEWER THAN 5 5 - FIVE 10 - TEN MORE THAN TEN OK Question Title * 6. WHICH IS EASIEST FOR YOU TO USE TO GET AROUND THE SITE? PICTURES OR IMAGES (ICONS) I CAN CLICK ON WORDS I CAN CLICK ON -- TEXT LINKS PICTURES AND TEXT IF I CAN CLICK ON EITHER ONE DON'T CARE OK Question Title * 7. WHICH IS EASIER FOR YOU TO USE? LINKS THAT GO TO DIRECTLY TO A SPECIFIC ITEM OR FORM OR DOCUMENT LINKS THAT GO TO EXPLANATION PAGES THAT LEAD TO DOCUMENTS AND RESOURCES OK Question Title * 8. WHAT OTHER LANGUAGE WOULD BE HELPFUL TO YOU? PICK ALL THAT APPLY. VIETNAMESE FRENCH PORTUGUESE MANDARIN NO OTHER LANGUAGE NEEDED THIS OTHER LANGUAGE: OK Question Title * 9. WHAT IS THE MOST IMPORTANT ITEM FOR YOU ON THIS WEBSITE? PICK ALL THAT APPLY. HELP FINDING A LAWYER INFORMATION ABOUT THE LAW FREE FORMS AND DOCUMENTS INFORMATION ABOUT ACTING WITHOUT A LAWYER; SELF HELP LAW; PRO SE LAW INFORMATION ABOUT THE COURTS Other (please specify) OK Question Title * 10. WHAT IS YOUR GENERAL IMPRESSION OF THIS WEBSITE? (NOT JUST THE HOME PAGE.) EASY TO FIND INFORMATION NOT EASY TO FIND INFORMATION HAS THINGS TO HELP ME DOES NOT HAVE THINGS TO HELP ME WOULD BE BETTER WITH LESS INFORMATION WOULD BE BETTER WITH MORE INFORMATION WOULD BE BETTER WITH OTHER KINDS OF INFORMATION I THINK IT WORKS FOR ME AS IT IS THIS WOULD BE HELPFUL: OK DONE