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* 1. In which program area did you receive service?

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* 2. How would you rate staff promptness and response time?

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* 3. How would you rate the professionalism and courtesy of our staff?

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* 4. How would you rate the availability of our staff?

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* 5. How would you rate the knowledge of our staff?

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* 6. How clear and helpful have we been in giving you information?

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* 7. I was asked to join staff on the inspection.

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* 8. I was kept well informed during the inspection and had a chance to ask questions.

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* 9. Please tell us what we can do to improve the service at Environmental Health.

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* 10. How accommodating are Environmental Health business hours to your needs (8am - 5pm)?

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