* 2. Please respond to how you agree with the following statements:

  Strongly Disagree Disagree Neutral Agree Strongly Agree N/A
1) My child usually gets to see the same Nurse practitioner or doctor.
2) When I call to make an appointment the person who answers the phone is usually helpful and courteous.
3) Making appointments at RKC has been an easy process.
4) Once I arrive at the clinic my check in process is efficient.
5) My wait time in the waiting area is usually reasonable
6) My wait time in the examination room before my child is seen by the provider is usually reasonable
7) After my child is seen by the provider the time that we need to wait for tests to be done or vaccines to be given is reasonable.
8) The nurse who works with my child is friendly and efficient
9) My child's doctor or nurse practitioner is knowledgeable
10) All of my questions/concerns are usually answered by my Doctor/Nurse Practitioner.
11) My telephone calls for advice or refills or other issues are returned within a reasonable time.
12) My prescriptions are sent to my pharmacy promptly
13) Overall, I am satisfied with my experience at the clinic.
14) I would highly recommend Rainbow Kids Clinic to others

* 3. Please use the space below to add any comments you may have.

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