Purpose

Thank you for taking the time to complete the 2018 LTCOP Training Needs and NORC Evaluation Questionnaire. Your responses help NORC better understand your training needs, evaluate the success of its activities and materials, and provide NORC staff with key information in planning for future tasks.

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* 1. I am a...

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* 2. Please select your state

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* 3. How often do you visit the NORC website?

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* 4. Have you referred your colleagues, residents and their families, and/or others to the NORC website?

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* 5. How useful do you find the following NORC activities/resources?

  Very useful Useful Not useful Haven't used
Training Bureau (NORC staff/consultants presentations via webinar or in-person for LTCOPs) here.
 Webinars here.
NORC resources (e.g., LTCOP Reference Guides - Responding to Allegations of Abuse: Role and Responsibilities of the LTCOP, Resident-to-Resident Mistreatment: LTCOP Advocacy; LTCOP Rule resources)
On-demand training center here.
NORS (National Ombudsman Reporting System) Training Materials here.
NORC Notes (monthly email reminder regarding resources) here.
Ombudsman Outlook (quarterly e-newsletter) here.
Volunteer Management Listserv here.

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* 6. What topics would you like to see NORC address in future training and/or resources?

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* 7. How often do you refer to a NORC resource to assist your work (e.g., webinar, Ombudsman Outlook, LTCOP Reference Guides, NORC Ombudsman Training Curriculum, etc.)?

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* 8. Have you shared a NORC resource with a LTCOP colleague, volunteer, or long-term care consumer?

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* 9. What is one way you have found NORC to be helpful to you this year?

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* 10. When I request assistance from NORC, I receive a response within 2-3 business days.

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* 11. Is there an issue you have expertise in or a successful program practice you can share?

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* 12. Please share any additional comments or suggestions regarding NORC resources and/or activities.

Once finished, please click the "Done" button below to exit the survey and ensure your results are tabulated.

Thank you for completing this questionnaire!

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