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1. How should the Portsmouth Town Web Site serve the citizens?

We would like your help in determining how well the current Portsmouth Town Web Site serves you and how it can better serve you in the future. Please take a few minutes to answer the following questions.

1. In the past year, how often have you gone to the Portsmouth Town web site ( www.portsmouthri.com ) ?

2. When you have visited the web site, how easily were you able to find the information you were looking for?

3. How likely would you be to use a mobile device (e.g., blackberry, smart phone, etc.) to access the web site?

4. When you have visited the web site, what types of information have you been looking for? (Check all that apply)

5. How important is it to have a modern, easy to use, informative web site for the town?

6. How effective do you believe the current town web site is in serving your needs? ( 10 = highest, 0 = lowest )

7. Please rank how important the following information/functions would be on town web site? (1 = MOST IMPORTANT, 10 = LEAST IMPORTANT)
(YOU MAY RANK MULTIPLE ANSWERS IN THE SAME COLUMN)

  1 = most important 2 3 4 5 6 7 8 9 10 - least important NA
On-Line electronic payments (taxes, fees, etc.)
Access the Web Site from a portable device (e.g., blackberry, smart phone, etc.)
Blog (to provide anonymous feedback)
Meeting minutes
Official documents (charters, ordinances, etc.)
Breaking News/Information
Contact information for town officials/boards/committees
Ability to contact (e-mail) town officials directly from the site
Future Meeting information (dates/times/places/agendas)
On-Demand Videos of Town Council Meetings
Interact with the Town via Facebook, Twitter, etc.

8. How much would a full-feature upgraded Town web site reduce the need for you to physically go to Town Hall to conduct business or get documents?

9. Please tell us how an upgraded web site would help you personally.

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