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1. ePestSolutions Customer Satisfaction Survey

1. Overall, How satisfied were you with your purchase experience today?

2. Please tell us why you feel that way.

3. How likely are you to recommend our site to a friend, family member, or colleague?

4. How likely are you to purchase from us the next time you are in the market for the type of product you purchased today?

5. Please tell us how our site compares to other sites that sell similar products for each of the items below. If you did not experience that part of our site, please select "N/A".

  Much better Better About the same Worse N/A
Overall organiziation/ navigation
Clarity of product information
Ease of ordering process
Product selection
Pricing
Shipping options
Ease of finding how to contact us
Customer service

6. Do you have any suggestions how we might imporve our site and the purchase experience?

7. What prompted you to visit our website? Please select all that apply?

8. How did you learn about our site? Please select all that apply.

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