Exit Customer Satisfaction Survey 1. Default Section Question Title * 1. Which service did you utilize? (Click all that apply) Charities Filing Charities Renewal Corporations Filing Corporations Renewal Domestic Partnership Filing Apostille Trademark Filing Not Applicable Other (please specify) Question Title * 2. Which contact method did you use?(Click one) Not Applicable In-Person Phone Online Other (please specify) Question Title * 3. Please rate the Secretary of State Corporations and Charities services: Disappointing Somewhat Lacking Satisfactory Very Good Outstanding Were easy to use Were easy to use Disappointing Were easy to use Somewhat Lacking Were easy to use Satisfactory Were easy to use Very Good Were easy to use Outstanding Saved time Saved time Disappointing Saved time Somewhat Lacking Saved time Satisfactory Saved time Very Good Saved time Outstanding Met my needs Met my needs Disappointing Met my needs Somewhat Lacking Met my needs Satisfactory Met my needs Very Good Met my needs Outstanding Other (please specify) Question Title * 4. Secretary of State Corporations and Charities customer assistance was: (Click all that apply) Friendly Helpful Knowledgeable Not Applicable Not helpful Not knowledgeable Other (please specify) Question Title * 5. Overall, the service was Question Title * 6. The Secretary of State Corporation and Charities Division could better meet my needs by: (Please provide an explanation of what we could do to improve our service to you) Question Title * 7. If you would like a response from our office leave your email address or phone number and we'll respond as soon as possible. Done
