Diabetes Care in Wellington

It’s always helpful to get input from clients themselves about their experiences receiving diabetes care, as well as input from clients with diabetes who may not access care.  Your input and ideas are important to us and we appreciate you taking the time to discuss them.

We will ask questions in 3 categories:  your overall thoughts, access and your experiences.

Please start by telling us a little bit about yourself…

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* 1. I live in...

Overall Impression of Diabetes Care:

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* 2. Within your level of comfort, please describe the diabetes care you have received in the past 12 months.

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* 3. In thinking about the diabetes care you’ve been receiving, what worked well?

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* 4. In thinking about the diabetes care you've been receiving, What could be improved?

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* 5. What role does your primary care provider play in your diabetes care?

Access to Diabetes Care:

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* 6. Describe the process you go through to make an appointment to see someone about your diabetes.

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* 7. What could be done to improve your access to diabetes care?

Experience at the Diabetes Clinic:

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* 8. Describe the information you received on your condition and treatment.

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* 9. What information were you given about your medication/prescription(s)?

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* 10. What information were you given about diabetic foot care?

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* 11. What information have you received about things you could do to improve your health?

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* 12. How do the staff take your preferences into account in working with you to decide what treatment will be?

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* 13. Describe what methods are used to keep you informed about your treatment and progress?

Wrap-Up:

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* 14. Is there anything we haven’t discussed that would improve your experience getting health care?

Thank you for your valuable input.  We appreciate you sharing your experiences and will use the information provided to improve service delivery.

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