Lifetime Tennis invites your opinions and attitudes regarding your experiences at the Pleasanton Tennis Park in an effort to improve our programs, services and future planning. This questionnaire will take approximately 5-10 minutes to complete and your responses will remain confidential.

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* 1. This information is optional.

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* 2. Your gender?

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* 3. Your age?

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* 4. What is (or are) your favorite feature(s) and attribute(s) of the Pleasanton Tennis Park?

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* 5. How often do you play tennis at the Pleasanton Tennis Park?

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* 6. When do you usually play tennis?

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* 7. When you play tennis, do you mostly...

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* 8. What is your tennis skill level?

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* 9. How many people in your family (including yourself) play tennis?

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* 10. How many people in your family (please include yourself) who play tennis are...

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* 11. Please rate the cleanliness of the restrooms at the Tennis Park.

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* 12. Please rate the cleanliness and level of maintenance of the grounds, offices, and tennis courts at the Tennis Park.

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* 13. Regarding the Pro Shop at the Pleasanton Tennis Park, does the Pro Shop carry the items you want?

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* 14. What additional items, if any, would you be interested in purchasing if made available at the Pro Shop?

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* 15. On a scale of 1-5 (5 being the best), rate your experience with our customer service staff.

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* 16. How would you describe our front desk staff?

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* 17. Rate your experience(s) in the tennis programs and lessons.

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* 18. How do you find the level of instruction at the Tennis Park?

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* 19. How often do you visit the Lifetime Tennis website (www.lifetimetennis.com)?

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* 20. What information are you seeking when you visit our website?

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* 21. Do you find the information on our website helpful and easy to understand?

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* 22. Is there additional information you would like to see in the future on the Lifetime Tennis website?

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* 23. Where do you get the majority of your information about our programs and services?

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* 24. Do you get emails from Lifetime Tennis?

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* 25. If you receive emails from Lifetime Tennis, do you find the information valuable?

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* 26. What other types of information would you like to receive via email?

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* 27. Are you aware that Lifetime Tennis is offering table tennis camps and programs in the summer?

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* 28. What type of events would you like to see take place at the Tennis Park?

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* 29. Is there anything more that we can do to make your visits to the Tennis Park more enjoyable?

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