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Kids Hub Survey

The South Australian Department of Health and Wellbeing are creating something new for children, young people and families - a space shaped by the kind of experiences children and families want to have when reaching out for support. At Kids Hub, children up to 12 years of age will receive free mental health and wellbeing support in a safe and welcoming space, without the need of a referral or Medicare card. More information about Kids Hub can be found here.

As part of this, LELAN and TACSI are reaching out to children and families, and people with lived experience of accessing supports during that period, to guide the way the Kids Hub team, service and space show up to you in your community. This will lead to us adapting the 'Philosophy of Care' used by a number of adult mental health services in SA or creating a new one for the Kids Hub's.

We'd love for you to share your ideas and experiences to help us. We ask that you reflect from the perspective of what it's been like for you:
  • As a young person who is currently being supported by child and youth mental health or wellbeing services.
  • As a young person who has previously sought support from child and youth mental health or wellbeing services.
  • As a family member or other caregiver currently supporting a child or young person to access child and youth mental health or wellbeing services.
  • As a family member or other caregiver who has previously supported a child or young person to access child and youth mental health services.
  • A person with lived experience of accessing mental health and wellbeing support or services as a child or young person in the past.
  • A person with lived experience that could have benefited as a child or young person had this type of service existed when you were younger.

If you have any questions about this survey, please contact Sam via sam@lelan.org.au.
1.Some information about who you are (please tick as many as apply):
2.Some information about the way you personally identify (please tick as many as apply):
3.Some information about your personal lived experience (please check as many as apply)
4.What would make a good first impression when children and families show up to Kids Hub?
5.What would make children and families feel comfortable and at ease in the space?
6.How can this space be a place where children can be children? (Think about what the space looks like and feels like).
7.If you could design the best kind of mental health and wellbeing help for children and families, what would it look like from the first step to the last?
8.How would you describe an ideal person working in Kids Hub?
9.What would make children, families and the broader community trust in a space like Kids Hub?
10.When it's time to leave, what would help children and families feel hopeful and ready for what's next? What wouldn't be helpful?
11.Are there any familiar and safe spaces Kids Hub should connect with? What are these spaces and why are they important to children and families?
12.What's the best way for Kids Hub to hear about the experiences of children and families and actually use them to make things better?
13.Thank you for taking the time to complete the survey. 

If you have any further comments or questions please provide them in the box below.
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