Cowen Q1 eDiscovery Critical Trends Survey: 2017 Corporate - SM

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* 1. Pain Points: Please rank your top 3 eDiscovery, Data or Information Governance pain points for 2017?

Volume of Data Growth

Variety of Data Sources

Dramatic increase in the number of matters

Institutional Resistance to Change

Lack of Clear and Articulable Strategy

Insufficient Internal Headcount/Resources

Managing/Coordinating Outside Counsel

Inadequate Tools and Technology

Rise of Cloud Repositories ( i.e. Office 365)

Cost Reduction/Predictability

Keeping Up With Technology Options - (AI, Predictive Analytics, Expert Systems, etc.)

Lack of External Subject Matter Experts

Insufficient Training Options for Existing Staff

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* 2. Solutions Trend: How do you intend to solve Pain Point 1?

	Solution
People	People Solution menu
Process	Process Solution menu
Technology	Technology Solution menu
Other	Other Solution menu

Comment:

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* 3. Solutions Trends: How do you intend to solve Pain Point 2?

	Solution
People	People Solution menu
Process	Process Solution menu
Technology	Technology Solution menu
Other	Other Solution menu

Comment:

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* 4. Solutions Trends: How do you intend to solve Pain Point 3?

	Solution
People	People Solution menu
Process	Process Solution menu
Technology	Technology Solution menu
Other	Other Solution menu

Comment:

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* 5. Advanced Technology Usage Trend: How often are you using AI, data analytics and advanced technology on your legal matters? (% of matters)

Less than 10% of matters

10-25% of matters

25-50% of matters

50-75% of matters

75-100% of matters

Unknown - We lack the metrics

Comments:

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* 6. In the next 6 - 12 months would you like your usage of AI and advanced analytics to:

Increase

Decrease

Remain the same

Other (please specify)

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* 7. Obstacles: Please rank your top 2 obstacles/ barriers to adoption of AI, data analytics, and advanced technology?

Too complicated/too hard to understand

Budget - too expensive

Unclear value proposition– outcome

Risk - I do not want to be leading edge

Technology gap - waiting for better technology solution

External resources gap - not enough outside experts

Internal Resources Gap

Workflow gap - Unclear how to utilize/deploy technology solution

Training gap - Not enough available training to ramp up staff

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* 8. Investment Priorities: Please rank your top 3 advanced technology investment priorities for 2017?

Legal Hold

Predictive Analytics

eBilling

Review Technology (i.e. Relativity)

Production Software

Processing Technology

Matter Management

Contract Management Technology

AI, machine learning, cognitive computing software/ solution (Ross)

Collection Technology

Project Management Workflow Technology

Knowledge Management

Expert Systems (Neota Logic, Kira)

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* 9. Impact: What is the impact/opportunity or challenge of vendor consolidation on your eDiscovery business model?

Positive - why?

Negative - why?

Neutral - why?

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* 10. Workload: In the next 6 months, do you anticipate your eDiscovery/Litigation Support workload will:

Increase

Decrease

Stay the same

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* 11. If your workload will increase, how will you respond:

Add to staff

Add consultants

Outsource workload to vendor

Outsource workload to outside counsel

Invest in Tools & Technology

Improve internal productivity and efficiency

Other (please specify)

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* 12. How many full-time employees currently work in your litigation support/eDiscovery group or department?

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* 13. In the next 6 months, will the size of your group or department:

Increase

Decrease

Stay the same

Other (please specify)

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* 14. Magic Wand: What new service do you most want or need from vendor/strategic partners in 2017?

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* 15. Your Career: In the next 6 - 12 months how do you expect your role to evolve?

More Strategic

More Tactical

More Operational

More Technical( involved with AI, Data Science etc)

Something completely new

No significant change

Unknown

Other (please specify)

Cowen Q1 eDiscovery Critical Trends Survey: 2017 Corporate - SM

Question Title

* 1. Pain Points: Please rank your top 3 eDiscovery, Data or Information Governance pain points for 2017?

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* 2. Solutions Trend: How do you intend to solve Pain Point 1?

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* 3. Solutions Trends: How do you intend to solve Pain Point 2?

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* 4. Solutions Trends: How do you intend to solve Pain Point 3?

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* 5. Advanced Technology Usage Trend: How often are you using AI, data analytics and advanced technology on your legal matters? (% of matters)

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* 6. In the next 6 - 12 months would you like your usage of AI and advanced analytics to:

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* 7. Obstacles: Please rank your top 2 obstacles/ barriers to adoption of AI, data analytics, and advanced technology?

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* 8. Investment Priorities: Please rank your top 3 advanced technology investment priorities for 2017?

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* 9. Impact: What is the impact/opportunity or challenge of vendor consolidation on your eDiscovery business model?

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* 10. Workload: In the next 6 months, do you anticipate your eDiscovery/Litigation Support workload will:

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* 11. If your workload will increase, how will you respond:

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* 12. How many full-time employees currently work in your litigation support/eDiscovery group or department?

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* 13. In the next 6 months, will the size of your group or department:

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* 14. Magic Wand: What new service do you most want or need from vendor/strategic partners in 2017?

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* 15. Your Career: In the next 6 - 12 months how do you expect your role to evolve?

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* 16. Name:

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* 17. Company:

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* 18. Job Title: