Financial Aid Services Survey

The Financial Aid office would like to know your opinion of our services. We will be able to use this information to make any needed changes. The survey only has four questions and is completely anonymous. We appreciate your time to let us know how we are doing.

Question Title

* 1. Please rate the service you received from our Financial Aid Office.

	Excellent	Good	Fair	Poor
Timeliness in responding to your questions	Timeliness in responding to your questions Excellent	Timeliness in responding to your questions Good	Timeliness in responding to your questions Fair	Timeliness in responding to your questions Poor
Knowledge level of staff helping you	Knowledge level of staff helping you Excellent	Knowledge level of staff helping you Good	Knowledge level of staff helping you Fair	Knowledge level of staff helping you Poor
Friendliness	Friendliness Excellent	Friendliness Good	Friendliness Fair	Friendliness Poor
Helpfulness	Helpfulness Excellent	Helpfulness Good	Helpfulness Fair	Helpfulness Poor

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* 2. What is your affiliation with JWCC?

Student

Parent

Prospective Student

Faculty or Staff

Other (please specify)

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* 3. If you would like follow-up communication, please list your contact information (name, J-number, phone number or e-mail).

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* 4. Any comments you have are welcome.

We appreciate your feedback!