Policies
SurveyMonkey
SurveyMonkey Terms of Use (details your rights and responsibilities when you use our services)
SurveyMonkey Privacy Policy (describes how we handle your personal information and other data)
Products & Services
General Policies
Subscription Cancellation Policy (Europe only)
Information
Requests & Forms
Frequently Asked Questions
Survey Respondents
- Are my survey responses anonymous and secure?
- How do I opt out of receiving emails from SurveyMonkey?
Survey Creators
- How do I cancel my account?
- Do I own my survey data?
- Does SurveyMonkey keep my customers’ email addresses private?
- How do I ensure my respondents are anonymous?
- How do I insert my own privacy policy into my survey?
- How do I opt out of receiving e-mails from SurveyMonkey?
- Surveying best practices
- Privacy best practices for survey creators
- Section 508 accessibility guide
Companies
- My organization has specific vendor requirements which SurveyMonkey needs to agree to before I can use it
- My organization needs to perform a risk assessment on SurveyMonkey before I can use it
- I need a signed W-9 form
Research and Educational Organizations
- HIPAA: I’m a covered entity and I’d like SurveyMonkey to be a business associate
- IRB: I’m a researcher and need an Institutional Review Board to approve my survey
- May I reference SurveyMonkey in a paper or thesis?