The Bank of Bennington Customer Service Quality Survey

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1. Does The Bank of Bennington provide courteous and friendly service?

Does The Bank of Bennington provide courteous and friendly service?   Yes No

2. Do we give you our complete attention?

Do we give you our complete attention?   Yes No

3. Do we address you by name?

Do we address you by name?   Yes No

4. Are your transactions completed accurately?

Are your transactions completed accurately?   Yes No

5. We appreciate your business. Did we thank you for your business when your transaction was completed?

We appreciate your business. Did we thank you for your business when your transaction was completed?   Yes No

6. When you call one of our offices, are your phone calls answered promptly?

When you call one of our offices, are your phone calls answered promptly?   Yes No

7. When you call us do we respond to your inquiry the same day and to your satisfaction?

When you call us do we respond to your inquiry the same day and to your satisfaction?   Yes No

8. If you have any additional comments, or would like to suggest an additional service you would like us to offer, please enter here:

If you have any additional comments, or would like to suggest an additional service you would like us to offer, please enter here:

9. Which Bank of Bennington office do you primarily use?

Which Bank of Bennington office do you primarily use?   Bennington Main Office Bennington Phyllis Lane Office (new) Manchester Center Hill Office Arlington Rte 7A Office

10. Your Name and Address (optional)

Your Name and Address (optional)