AeroVironment Website SurveyAeroVironment Website Survey

1. How would you classify yourself?

How would you classify yourself? Current customer (Unmanned Aircraft Systems)

Current customer (EV Charging Products)

Prospective customer (Unmanned Aircraft Systems)

Prospective customer (EV Charging Products)

Job seeker

Media

Analyst

Stockholder

AV employee

Other (please specify)

2. How did you first learn about AeroVironment and avinc.com?

How did you first learn about AeroVironment and avinc.com? Search Engine

Social Media

Press Release

Newspaper/Magazine article

Television News Segment

Tradeshow

Annual Report

Job Advertisement

Colleague/Friend

Another Website

Other (please specify):

Other (please specify)

3. How often do you visit avinc.com?

How often do you visit avinc.com? Daily

Weekly

Monthly

Yearly

4. What is the main reason you visit avinc.com?
(Select all that apply)

What is the main reason you visit avinc.com? (Select all that apply) Product Information

Product/Service Support

Career Information

Investor Information

News Articles

Press Releases

Historical Information

Contact Information

Other (please specify)

5. Approximately how much time did it take to find the information you were looking for?

Approximately how much time did it take to find the information you were looking for? A lot less than expected

Less than I expected

About what I expected

More than I expected

A lot more than I expected

6. Please rate your satisfaction with the following areas of the website:

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	Have Not Used
Home Page	*Please rate your satisfaction with the following areas of the website: Home Page Very Satisfied	Home Page Satisfied	Home Page Neutral	Home Page Dissatisfied	Home Page Very Dissatisfied	Home Page Have Not Used
Ease of Navigation	Ease of Navigation Very Satisfied	Ease of Navigation Satisfied	Ease of Navigation Neutral	Ease of Navigation Dissatisfied	Ease of Navigation Very Dissatisfied	Ease of Navigation Have Not Used
Product Information	Product Information Very Satisfied	Product Information Satisfied	Product Information Neutral	Product Information Dissatisfied	Product Information Very Dissatisfied	Product Information Have Not Used
Organization of Product Categories	Organization of Product Categories Very Satisfied	Organization of Product Categories Satisfied	Organization of Product Categories Neutral	Organization of Product Categories Dissatisfied	Organization of Product Categories Very Dissatisfied	Organization of Product Categories Have Not Used
Overall Web Design/Layout	Overall Web Design/Layout Very Satisfied	Overall Web Design/Layout Satisfied	Overall Web Design/Layout Neutral	Overall Web Design/Layout Dissatisfied	Overall Web Design/Layout Very Dissatisfied	Overall Web Design/Layout Have Not Used
The Website Font Size	The Website Font Size Very Satisfied	The Website Font Size Satisfied	The Website Font Size Neutral	The Website Font Size Dissatisfied	The Website Font Size Very Dissatisfied	The Website Font Size Have Not Used
Quality of Information/Content	Quality of Information/Content Very Satisfied	Quality of Information/Content Satisfied	Quality of Information/Content Neutral	Quality of Information/Content Dissatisfied	Quality of Information/Content Very Dissatisfied	Quality of Information/Content Have Not Used
Quantity of Information	Quantity of Information Very Satisfied	Quantity of Information Satisfied	Quantity of Information Neutral	Quantity of Information Dissatisfied	Quantity of Information Very Dissatisfied	Quantity of Information Have Not Used
Event Information	Event Information Very Satisfied	Event Information Satisfied	Event Information Neutral	Event Information Dissatisfied	Event Information Very Dissatisfied	Event Information Have Not Used
Career Information	Career Information Very Satisfied	Career Information Satisfied	Career Information Neutral	Career Information Dissatisfied	Career Information Very Dissatisfied	Career Information Have Not Used
Job Application Submission	Job Application Submission Very Satisfied	Job Application Submission Satisfied	Job Application Submission Neutral	Job Application Submission Dissatisfied	Job Application Submission Very Dissatisfied	Job Application Submission Have Not Used
Contact Form Submission	Contact Form Submission Very Satisfied	Contact Form Submission Satisfied	Contact Form Submission Neutral	Contact Form Submission Dissatisfied	Contact Form Submission Very Dissatisfied	Contact Form Submission Have Not Used
General Contact Information	General Contact Information Very Satisfied	General Contact Information Satisfied	General Contact Information Neutral	General Contact Information Dissatisfied	General Contact Information Very Dissatisfied	General Contact Information Have Not Used
Access to Customer Support Information	Access to Customer Support Information Very Satisfied	Access to Customer Support Information Satisfied	Access to Customer Support Information Neutral	Access to Customer Support Information Dissatisfied	Access to Customer Support Information Very Dissatisfied	Access to Customer Support Information Have Not Used
Corporate Management Information	Corporate Management Information Very Satisfied	Corporate Management Information Satisfied	Corporate Management Information Neutral	Corporate Management Information Dissatisfied	Corporate Management Information Very Dissatisfied	Corporate Management Information Have Not Used
Inquiry Response Time (Emails, Request for Information Forms)	Inquiry Response Time (Emails, Request for Information Forms) Very Satisfied	Inquiry Response Time (Emails, Request for Information Forms) Satisfied	Inquiry Response Time (Emails, Request for Information Forms) Neutral	Inquiry Response Time (Emails, Request for Information Forms) Dissatisfied	Inquiry Response Time (Emails, Request for Information Forms) Very Dissatisfied	Inquiry Response Time (Emails, Request for Information Forms) Have Not Used
Search Function	Search Function Very Satisfied	Search Function Satisfied	Search Function Neutral	Search Function Dissatisfied	Search Function Very Dissatisfied	Search Function Have Not Used
Media Request Form (Images & Videos)	Media Request Form (Images & Videos) Very Satisfied	Media Request Form (Images & Videos) Satisfied	Media Request Form (Images & Videos) Neutral	Media Request Form (Images & Videos) Dissatisfied	Media Request Form (Images & Videos) Very Dissatisfied	Media Request Form (Images & Videos) Have Not Used
Investor Relations Section	Investor Relations Section Very Satisfied	Investor Relations Section Satisfied	Investor Relations Section Neutral	Investor Relations Section Dissatisfied	Investor Relations Section Very Dissatisfied	Investor Relations Section Have Not Used
Stock Information	Stock Information Very Satisfied	Stock Information Satisfied	Stock Information Neutral	Stock Information Dissatisfied	Stock Information Very Dissatisfied	Stock Information Have Not Used

7. How effective is the home page in communicating what AeroVironment is about?

How effective is the home page in communicating what AeroVironment is about? Extremely Effective

Effective

Neutral

Ineffective

Extremely Ineffective

If you answered "Ineffective or extremely ineffective", please explain why:

8. Please rate your satisfaction with the layout and information provided on the Home page.

Please rate your satisfaction with the layout and information provided on the Home page. Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

9. What does the tagline "40 Years of Human Power" mean to you?

What does the tagline "40 Years of Human Power" mean to you?

10. How does avinc.com compare to similar websites you have visited?

How does avinc.com compare to similar websites you have visited? Much More Effective

More Effective

Average

Less Effective

Much Less Effective

11. What changes or additional features would you suggest for avinc.com?

What changes or additional features would you suggest for avinc.com?

12. Would you like to enter the drawing for a an AeroVironment product t-shirt and hat?

Would you like to enter the drawing for a an AeroVironment product t-shirt and hat? Yes