A Novel View Customer Survey

We would like to know how we can provide you with the best possible customer service. Answering the following questions will help us. Thank you.

1. Have you visited A Novel View?

Have you visited A Novel View? Yes

2. Have you attended a First Friday Art Walk Reception at At Novel View?

Have you attended a First Friday Art Walk Reception at At Novel View? Yes

3. Have you purchased any books from A Novel View - either in person, or ordered via email or by phone?

Have you purchased any books from A Novel View - either in person, or ordered via email or by phone? Yes

4. Have you bought any of the art by Alaskan artists on exhibit at A Novel View?

Have you bought any of the art by Alaskan artists on exhibit at A Novel View? Yes

5. Whether you have visited A Novel View or not, which of the following describes your impression of the bookstore? Check all that apply.

Whether you have visited A Novel View or not, which of the following describes your impression of the bookstore? Check all that apply. Formerly in an historic building, it has retained its small shop of great books homey environment.

It has a reputation for friendly service.

It's a comfortable place to browse.

It has great books at low prices.

It's convenient to downtown hotels and restaurants.

It's too small or has too limited of a selection.

Other (please email us your comments).

6. On a scale of "1" for "never," to "5" for "this month," when do you think you'll next drop by A Novel View?

On a scale of "1" for "never," to "5" for "this month," when do you think you'll next drop by A Novel View? 1=never

2=once a year

3=once in the next 6 months

4=within the next 3 months

5=this month

Other.

7. What type of books do you read or buy?

	Adult fiction	Adult non-fiction	Youth reading	Children's books
Fiction	What type of books do you read or buy? Fiction Adult fiction	Adult non-fiction	Youth reading	Children's books
Non-Fiction	Non-Fiction Adult fiction	Adult non-fiction	Youth reading	Children's books
Audio Books	Audio Books Adult fiction	Adult non-fiction	Youth reading	Children's books

8. Have you purchased a gift certificate from A Novel View?

Have you purchased a gift certificate from A Novel View? Yes

9. Which days and times would you prefer to visit A Novel View? Check the days and type in the hours, followed by the AM or PM selection.

	HH		MM	AM/PM
Sunday	Which days and times would you prefer to visit A Novel View? Check the days and type in the hours, followed by the AM or PM selection. Sunday Hour	:	Minute	AM or PM
Monday	Monday Hour	:	Minute	AM or PM
Tuesday	Tuesday Hour	:	Minute	AM or PM
Wednesday	Wednesday Hour	:	Minute	AM or PM
Thursday	Thursday Hour	:	Minute	AM or PM
Friday	Friday Hour	:	Minute	AM or PM
Saturday	Saturday Hour	:	Minute	AM or PM

10. What service or product would you like to see at A Novel View?

What service or product would you like to see at A Novel View?

1. Customer Service