Javascript is required for this site to function, please enable.
Page: Ratings
1. Contractor:
 answered question49
 
skipped question
0
 Response
Percent		Response
Count
3Com
2.0%1
AVC Computers 0.0%0
Ace Computers 0.0%0
Acer America 0.0%0
ADIC 0.0%0
Aethra, Inc. 0.0%0
Alcatel 0.0%0
American Power Conversion
2.0%1
Apple Computer
2.0%1
Avaya
2.0%1
CDW-G (Toshiba)
6.1%3
Cisco
2.0%1
IKON Office Solutions
2.0%1
Insight Public Sector
4.1%2
Conditioned Air and Power, Inc. (Liebert) 0.0%0
Cyberguard 0.0%0
Dell
26.5%13
EMC
2.0%1
Enteryasys 0.0%0
Epson 0.0%0
Extreme Networks 0.0%0
Executive Source
2.0%1
Foundry 0.0%0
Fujitsu PC 0.0%0
Fujitsu Technology 0.0%0
Gateway
2.0%1
Hewlett-Packard
16.3%8
Hitachi 0.0%0
Howard Computers 0.0%0
IBM
2.0%1
Innovative Tech 0.0%0
Lexmark 0.0%0
Marconi Communications 0.0%0
Micron 0.0%0
Minolta-QMS 0.0%0
NEC Solutions 0.0%0
Network Appliance 0.0%0
NH&A (Netscreen)
6.1%3
Nortel Networks 0.0%0
OCE'USA
2.0%1
Oki Data 0.0%0
Polycom
2.0%1
Pomeroy Computer Resources (Juniper)
4.1%2
Powerware 0.0%0
Premio 0.0%0
Promark (Exabyte & Overland Data) 0.0%0
Radware
2.0%1
RiCOH
2.0%1
Riverstone Networks 0.0%0
SonicWALL 0.0%0
Sony
2.0%1
Spectra Logic 0.0%0
StorageTek 0.0%0
Sun 0.0%0
Tandberg, Inc. 0.0%0
Telcom Engineering Consultants 0.0%0
Unisys
2.0%1
VCON 0.0%0
VTEL 0.0%0
Winncom 0.0%0
Xerox
4.1%2

2. Contractor Performance
 answered question48
 
skipped question
1
 Fails to Meet Most Requirements (1 Point)Fails to Meet 1 or 2 Requirements (2 Points)Meets Requirements (3 Points)Exceeds Requirements (4 Points)Outstanding Performance (5 Points)Rating
Average		Response
Count
Performance to Specifications14.6% (7)6.3% (3)25.0% (12)16.7% (8)37.5% (18)3.5648
Delivery10.4% (5)8.3% (4)25.0% (12)14.6% (7)41.7% (20)3.6948
Invoicing12.5% (6)6.3% (3)29.2% (14)14.6% (7)37.5% (18)3.5848
Customer Service14.6% (7)8.3% (4)20.8% (10)10.4% (5)45.8% (22)3.6548

3. State Purchasing Performance
 answered question48
 
skipped question
1
 Poor (1 Point)Needs Improvement (2 Points)Satisfactory (3 Points)Good (4 Points)Excellent (5 Points)Rating
Average		Response
Count
Pricing10.4% (5)8.3% (4)22.9% (11)29.2% (14)29.2% (14)3.5848
Ease of Use6.3% (3)14.6% (7)20.8% (10)27.1% (13)31.3% (15)3.6348
Product Selection & Quality8.3% (4)4.2% (2)27.1% (13)20.8% (10)39.6% (19)3.7948
Customer Service12.5% (6)4.2% (2)27.1% (13)20.8% (10)35.4% (17)3.6348

4. Please comment, if any rating is other than "Meets Requirements" or "Satisfactory".
 answered question12
 
skipped question
37
 Response
Count
 12

5. How can this contract be improved?
 answered question12
 
skipped question
37
 Response
Count
 12

Page: Customer Information
6. Name:
 answered question26
 
skipped question
23
 Response
Count
 26

7. E-Mail:
 answered question26
 
skipped question
23
 Response
Count
 26

8. Phone:
 answered question26
 
skipped question
23
 Response
Count
 26

9. Agency:
 answered question26
 
skipped question
23
 Response
Count
 26

10. Would you like State Purchasing to contact you?
 answered question30
 
skipped question
19
 Response
Percent		Response
Count
Yes
6.7%2
No
93.3%28