| 1. Contractor: |
|---|
| | answered question | 47 |
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| skipped question | 0 |
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| | Response Percent | Response Count |
|---|
| ANDREWS FILER & SUPPLY | | 6.4% | 3 |
| MARPAN SUPPLY | | 25.5% | 12 |
| MAYER ELECTRIC SUPPLY | | 17.0% | 8 |
| MEDICAL & SAFETY SOLUTIONS | | 14.9% | 7 |
| WW GRAINGER | | 36.2% | 17 |
| 2. Contractor Performance |
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| | answered question | 47 |
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| skipped question | 0 |
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| | Fails to Meet Most Requirements (1 Point) | Fails to Meet 1 or 2 Requirements (2 Points) | Meets Requirements (3 Points) | Exceeds Requirements (4 Points) | Outstanding Performance (5 Points) | Rating Average | Response Count |
|---|
| Performance to Specifications | 12.8% (6) | 23.4% (11) | 19.1% (9) | 23.4% (11) | 21.3% (10) | 3.17 | 47 |
| Delivery | 17.0% (8) | 12.8% (6) | 27.7% (13) | 19.1% (9) | 23.4% (11) | 3.19 | 47 |
| Invoicing | 4.3% (2) | 14.9% (7) | 36.2% (17) | 19.1% (9) | 25.5% (12) | 3.47 | 47 |
| Customer Service | 17.0% (8) | 10.6% (5) | 23.4% (11) | 12.8% (6) | 36.2% (17) | 3.40 | 47 |
| 3. State Purchasing Performance |
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| | answered question | 46 |
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| skipped question | 1 |
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| | Poor (1 Point) | Needs Improvement (2 Points) | Satisfactory (3 Points) | Good (4 Points) | Excellent (5 Points) | Rating Average | Response Count |
|---|
| Pricing | 26.1% (12) | 10.9% (5) | 19.6% (9) | 15.2% (7) | 28.3% (13) | 3.09 | 46 |
| Ease of Use | 23.9% (11) | 19.6% (9) | 17.4% (8) | 6.5% (3) | 32.6% (15) | 3.04 | 46 |
| Product Selection & Quality | 17.4% (8) | 19.6% (9) | 13.0% (6) | 19.6% (9) | 30.4% (14) | 3.26 | 46 |
| Customer Service | 13.0% (6) | 13.0% (6) | 26.1% (12) | 13.0% (6) | 34.8% (16) | 3.43 | 46 |
| 4. Please comment, if any rating is other than "Meets Requirements" or "Satisfactory".
|
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| | answered question | 27 |
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| skipped question | 20 |
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| | Response Count |
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| | 27 |
| 5. How can this contract be improved? |
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| | answered question | 19 |
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| skipped question | 28 |
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| | Response Count |
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| | 19 |
Page: Customer Information
| 6. Name: |
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| | answered question | 35 |
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| skipped question | 12 |
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| | Response Count |
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| | 35 |
| 7. E-Mail: |
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| | answered question | 35 |
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| skipped question | 12 |
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| | Response Count |
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| | 35 |
| 8. Phone: |
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| | answered question | 35 |
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| skipped question | 12 |
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| | Response Count |
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| | 35 |
| 9. Agency: |
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| | answered question | 35 |
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| skipped question | 12 |
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| | Response Count |
|---|
| | 35 |
| 10. Would you like State Purchasing to contact you? |
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| | answered question | 38 |
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| skipped question | 9 |
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| | Response Percent | Response Count |
|---|
| Yes | | 23.7% | 9 |
| No | | 76.3% | 29 |