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Page: Ratings
1. Vendor:
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 Response
Percent
Response
Count
ADT SECURITY SERVICES
100.0%1

2. Vendor Performance
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 Fails to Meet Most Requirements (1 Point)Fails to Meet 1 or 2 Requirements (2 Points)Meets Requirements (3 Points)Exceeds Requirements (4 Points)Outstanding Performance (5 Points)Rating
Average
Response
Count
Performance to Specifications0.0% (0)100.0% (1)0.0% (0)0.0% (0)0.0% (0)2.001
Delivery100.0% (1)0.0% (0)0.0% (0)0.0% (0)0.0% (0)1.001
Invoicing0.0% (0)0.0% (0)100.0% (1)0.0% (0)0.0% (0)3.001
Customer Service100.0% (1)0.0% (0)0.0% (0)0.0% (0)0.0% (0)1.001

3. State Purchasing Performance
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 Poor (1 Point)Needs Improvement (2 Points)Satisfactory (3 Points)Good (4 Points)Excellent (5 Points)Rating
Average
Response
Count
Pricing0.0% (0)0.0% (0)100.0% (1)0.0% (0)0.0% (0)3.001
Ease of Use0.0% (0)0.0% (0)100.0% (1)0.0% (0)0.0% (0)3.001
Product Selection & Quality0.0% (0)0.0% (0)100.0% (1)0.0% (0)0.0% (0)3.001
Customer Service0.0% (0)100.0% (1)0.0% (0)0.0% (0)0.0% (0)2.001

4. Please comment, if any rating is other than "Meets Requirements" or "Satisfactory".
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 Response
Count
 1

5. How can this agreement be improved?
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 Response
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 1

Page: Customer Information
6. Name:
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 Response
Count
 1

7. E-Mail:
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 Response
Count
 1

8. Phone:
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 1

9. Agency:
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 Response
Count
 1

10. Would you like State Purchasing to contact you?
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 Response
Percent
Response
Count
Yes
100.0%1
No 0.0%0