1. Assessment
| | Strongly Disagree | Disagree | Slightly Disagree | Slightly Agree | Agree | Strongly Agree | N/A |
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| Our Team has clear goals. We know what's expected in terms of our work. | | | | | | | |
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| We have balanced goals. We know what we need to do to serve the corporation, shareholders, communities, customers, and other employees. | | | | | | | |
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| All of the individuals on our team have specific clear goals. | | | | | | | |
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| We're getting the results that are needed and expected. Our performance is where it should be. | | | | | | | |
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| We have good measures of our goals. | | | | | | | |
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| We review our results and performance frequently to make sure we're doing excellent work. | | | | | | | |
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| | Strongly Disagree | Disagree | Slightly Disagree | Slightly Agree | Agree | Strongly Agree | N/A |
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| We spend time identifying the barriers that make our work more difficult than it should be. | | | | | | | |
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| We spend time as a team coming up with the ways to reduce barriers. | | | | | | | |
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| | Strongly Disagree | Disagree | Slightly Disagree | Slightly Agree | Agree | Strongly Agree | N/A |
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| We spend time trying to improve the processes that we can fix - especially processes that frequently are causing us problems with our work so we can be more competitive. | | | | | | | |
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| We make appropriate and reasonable proposals to others when we find a process that's interfering with our work and is outside of our control. | | | | | | | |
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| | Strongly Disagree | Disagree | Slightly Disagree | Slightly Agree | Agree | Strongly Agree | N/A |
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| Members of this team have the know-how to do the job that's required. | | | | | | | |
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| We help each other out, sometimes dropping something we're doing in order to help out a teammate. | | | | | | | |
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| We value unique differences; we treat other with dignity and respect. | | | | | | | |
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| When someone does good work or helps out a teammate, we openly acknowledge the person's effort and good results. | | | | | | | |
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| It's fun and satisfying to be a member of this team; that is, we enjoy quality worklife together. | | | | | | | |
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| | Strongly Disagree | Disagree | Slightly Disagree | Slightly Agree | Agree | Strongly Agree | N/A |
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| We go directly to other members of the team when there's a problem and work on solutions, rather than let the problem sit and fester. | | | | | | | |
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| We openly say what's on our mind to each other; we're candid and honest even when the topic is tough. | | | | | | | |
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| We hold ourselves accountable - that is, when a team member sees that someone else is not performing or keeping a commitment, he or she speaks up in a nice way. | | | | | | | |
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| | Strongly Disagree | Disagree | Slightly Disagree | Slightly Agree | Agree | Strongly Agree | N/A |
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| We have the skills and tools to come up with innovative and new solutions to the problems that face us. | | | | | | | |
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| We take an appropriate amount of time to work on creative and innovative solutions to the problems that face us. | | | | | | | |
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| | Strongly Disagree | Disagree | Slightly Disagree | Slightly Agree | Agree | Strongly Agree | N/A |
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| We're good at planning actions together; we get appropriate input and agree upon what should be done. | | | | | | | |
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| When a decision is made, we all act in ways that show our support and commitment. | | | | | | | |
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| We're good at noting, tracking, and discussing the commitments we make (who does what by when), and we're good at following up on those commitments. | | | | | | | |
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| | Strongly Disagree | Disagree | Slightly Disagree | Slightly Agree | Agree | Strongly Agree | N/A |
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| We act in empowered ways - that is, when something about our work isn't clear or is missing, we take actions to improve it or ask for it without waiting for someone to empower us. | | | | | | | |
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| | Strongly Disagree | Disagree | Slightly Disagree | Slightly Agree | Agree | Strongly Agree | N/A |
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| We take appropriate initiative and action, rather than waiting around to be told to do the things we could do as a team on our own. | | | | | | | |
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| When there's something that would help us do our work and serve our stakeholders that we can't change, we speak up and make recommendations rather than just complain or endure. | | | | | | | |
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| | Strongly Disagree | Disagree | Slightly Disagree | Slightly Agree | Agree | Strongly Agree | N/A |
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| We meet often enough to do our teamwork effectively - that is, we meet often enough to discuss our work and our team effectiveness so we're informed and able to give our input. | | | | | | | |
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| Our team meetings are effective. | | | | | | | |
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| | Strongly Disagree | Disagree | Slightly Disagree | Slightly Agree | Agree | Strongly Agree | N/A |
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| We regularly look for trends and influences that will cause changes in our work and our team. | | | | | | | |
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| We effectively spend time planning and implementing changes that will help us deal with the "future." | | | | | | | |
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| | Strongly Disagree | Disagree | Slightly Disagree | Slightly Agree | Agree | Strongly Agree | N/A |
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| During the last three months, our work has been getting better. | | | | | | | |
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| During the last three months, our team effectiveness has been getting better. | | | | | | | |
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